Our call charge

 

Read our call charges and information

 

Residential

Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.

0845 – For BT residential customers, calls will cost no more than 4.5p per minute, plus 13.9p call set-up fee (current at July 2015). The price on non-BT phone lines may be different.

0870 – For BT residential customers, calls will cost no more than 8.5p per minute, plus 13.9p call set-up fee (current at July 2015). The price on non-BT phone lines may be different.

0844 (581/811/848 etc.) – For BT residential customers, calls will cost no more than 5.5p per minute, plus 13.9p call set-up fee (current at July 2015). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the three digits following 0844.

Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.

Business

Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.

0845 – For BT business customers, calls will cost no more than 4.5p per minute, min call charge 6p (current at July 2015). The price on non-BT phone lines may be different.

0870 – For BT business customers, calls will cost no more than 13.8p per minute, plus 18p call set-up fee (current at July 2015). The price on non-BT phone lines may be different.

0844 (581/811/848 etc) – For BT business customers, calls will cost no more than 5.5p per minute, min call charge 6p (current at July 2015). The price on non-BT phone lines may be different.

Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor and record phone calls.

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