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Opening an account

Documents we may need to see before opening your account

Verifying your identity

When you apply for a bank account we always try to verify your details electronically, but sometimes we need to see physical proof. If you apply online or over the telephone we will be in touch if we require any further information from you. You can provide this documentation in one of three ways:

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Icon expand Online ID checker

Providing documents using our secure Online ID Checker is the quickest way to get your account opened. If you are eligible for this service, we will send you an email within 48 hours of application.

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Icon expand In branch

You'll receive a pack in the post detailing exactly what documents we require. Simply visit your local branch where your documents will be validated and your application completed. 

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Icon expand By post

You can return your documents along with your signed application form using the freepost envelope provided in your application pack. Your identity document will need to be certified first.

How to certify your documents

How to certify your documents

  • Documents must be certified by a member of Ulster Bank staff, a solicitor, accountant or notary public
  • The documentation must be photocopied and certified as a true copy using the wording “original sighted” and be signed, dated and branded (if available)
  • All certifications must include the name and position of the certifier, the Firm/Institution they represent and details of their regulated professional body membership

 

It’s important that you only provide documents from the lists below - providing incorrect ID will mean that we will be unable to open your account.

 

Proof of identity and address

We can verify both your identity and address using a full Northern Ireland/UK/Republic of Ireland driving licence or provisional licence

Don't have a driving licence? We'll need to see one valid and original item from the list below to verify your identity. We will also need to see a separate document to verify your address.

  • Current valid signed Passport
  • Electoral Identity Card including photograph
  • Birth Certificate (if you are aged 18 or under)
  • National Identity Card including photograph
  • Translink Senior Citizens Smart Pass
  • Medical Card (if you are aged 18 or under)

Proof of address

We require one valid and original item from the list below to confirm your address:

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Icon expand Bank, building society or credit card statement

Must be less than six months old. We are unable to accept:

  • Internet statements
  • Store card statements
  • Ulster Bank statements
  • Duplicate statements
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Icon expand Utility bill - gas, landline telephone, water or electric bill / statement

Must be less than six months old. We are unable to accept:

  • Mobile telephone bills
  • TV licences
  • A bill that is addressed to a different address to where the utility is being provided
  • A delivery bill for oil, coal or logs
  • Internet bills
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Icon expand Mortgage statement

Must be less than 12 months old. Excludes Ulster Bank statements.

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Icon expand Rates bill or Council tax bill

Must be issued within the last 12 months.

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Icon expand Land and property services bill

Must be issued within the last 12 months.

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Icon expand Notification of determination of tax credits / tax notification

Must be less than  six months old or valid for the current/next tax year. Acceptable documents include notice of tax coding, tax rebate and working family tax credit.

We are unable to accept the following documents:

  • Statements relating to VAT accounts
  • P60s or P45s
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Icon expand Under 21s

If the child is unable to provide address verification documents in their own name, we can accept those of a parent/guardian provided the surname and address are exactly the same.

If you have a different surname, we will need to see a legal document such as a long birth certificate.

Quick reminder: we need one original document to verify your identity and one original document to verify your address. Your identity document must be certified if you are posting it to us. All documents must be valid, original and dated within the required date ranges.

Proof of student status

We require one original item from the list below to confirm your student status. It must be valid for the current academic year and issued within the last six months.

Letter of acceptance, enrolment or offer

Confirmation of place

Request for payment (must include a reference number) 

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Proof of affordability

For loans, credit card and current account applications we may require some of the documentation below to verify your income. Your application pack will detail exactly what we require.

  • A payslip (no more than eight weeks old)
  • Three month's bank statements (last transaction date no more than eight weeks ago)
  • One month's statement for each credit card held (dated within the last 40 days)
  • Proof of mortgage/rental payments If not paid from your existing bank account with us.
  • Statements for any other existing finance agreements Showing the balance of borrowing with other financial institutions.
  • One month's statement for any credit union accounts (if applicable), dated within the last 40 days

Documents we are unable to accept

  • Internet statements
  • Store card statements
  • Ulster Bank statements
  • Duplicate statements
  • Mobile telephone bills
  • TV licences
  • A delivery bill for oil, coal or logs
  • Statements relating to VAT accounts
  • P60s or P45s
  • A bill that is addressed to a different address to where the utility is being provided

Next steps

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