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Ulster Bank shares with our parent bank RBS a clear purpose and ambition to be the number one bank for customer service, trust and advocacy. Running our business in a responsible and sustainable way is at the core of that ambition, and is fundamental to achieving it.
Sustainable banking means serving our customers exceptionally well, motivating and engaging our people to deliver that service and making a difference to the communities we serve.
Richard Donnan, Head of Ulster Bank NI