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Transferring your ISA

 

Please be aware that transfers from existing cash ISAs take up to 15 working days to complete.

 

AA HSBC Private Bank (UK) Ltd
Adam & Co Investment Management Ltd HSBC Trust Co (UK) Ltd - Corporate (ISA Manager Reference Z1358)
Bank of Scotland HSBC Trust Co (UK) Ltd - Private Clients (ISA Manager Reference Z1161)
Barclays Bank plc - HMRC ref Z1174 HSBC Trust Co (UK) Ltd - Retail (ISA Manager Reference Z1359)
Birmingham Midshires plc Intelligent Finance
Britannia Lloyds TSB Bank plc
Buckinghamshire Building Society Market Harborough Building Society
Cheltenham & Gloucester Marks and Spencer Financial Services plc
Cheshire Building Society National Westminster Bank plc
Clydesdale Bank Nationwide Building Society
Co-operative Bank plc (and trading as Smile) Royal Bank of Scotland plc
Coutts & Co SAGA
Danske Bank (Northern Bank Limited) Sainsbury's Finance
Derbyshire Building Society Santander Bradford & Bingley
Direct Line Financial Services Ltd Santander ISA Managers Ltd
Dunfermline Building Society Scottish Widows Bank plc
First Direct St James Place Bank
First Trust Bank Ulster Bank Ltd
Halifax plc Virgin Money plc (formerly Northern Rock plc)
HSBC Bank plc (ISA Manager Reference Z1548) Yorkshire Bank
HSBC Bank plc Investment Services and Sharedealing  

 

Transferring Your ISA - ISA Providers

If you are transferring your cash ISA funds from the following providers you can use the paperless transfer request by logging into Online banking . 

Once logged in follow the links: 
Savings >> Want to Transfer your ISA to Ulster Bank?

Alternatively, please complete the Cash ISA Transfer Form and post to:

Central Tax Unit, 
Ulster Bank Limited, 
Danesfort, 
Stranmillis Road, 
Belfast 
BT9 5UB

or drop it off at any branch

Please be aware that transfers from existing cash ISAs take up to 15 working days to complete.

 

AA HSBC Private Bank (UK) Ltd
Adam & Co Investment Management Ltd HSBC Trust Co (UK) Ltd - Corporate (ISA Manager Reference Z1358)
Bank of Scotland HSBC Trust Co (UK) Ltd - Private Clients (ISA Manager Reference Z1161)
Barclays Bank plc - HMRC ref Z1174 HSBC Trust Co (UK) Ltd - Retail (ISA Manager Reference Z1359)
Birmingham Midshires plc Intelligent Finance
Britannia Lloyds TSB Bank plc
Buckinghamshire Building Society Market Harborough Building Society
Cheltenham & Gloucester Marks and Spencer Financial Services plc
Cheshire Building Society National Westminster Bank plc
Clydesdale Bank Nationwide Building Society
Co-operative Bank plc (and trading as Smile) Royal Bank of Scotland plc
Coutts & Co SAGA
Danske Bank (Northern Bank Limited) Sainsbury's Finance
Derbyshire Building Society Santander Bradford & Bingley
Direct Line Financial Services Ltd Santander ISA Managers Ltd
Dunfermline Building Society Scottish Widows Bank plc
First Direct St James Place Bank
First Trust Bank Ulster Bank Ltd
Halifax plc Virgin Money plc (formerly Northern Rock plc)
HSBC Bank plc (ISA Manager Reference Z1548) Yorkshire Bank
HSBC Bank plc Investment Services and Sharedealing  

 

When you are making a transfer through Anytime Internet and Telephone 

Banking, the limits will be advised to you. You can contact us on our Anytime 

telephone service at 0345 7424365 to see what options are available to you. 

In order to maintain the highest level of service we may record calls.

To apply call us on 0800 046 6486

Lines are open: Monday to Friday 8.30am-8pm.

(Except bank holidays)

Calls may be recorded. Calls from mobile phones may not be free.

Account queries

Please contact our telephone banking service on : 0345 742 4365

(+442890 538 033 if calling from abroad).

Calls cost up to 10p per minute plus up to 16p connection charge from BT lines. Calls from other networks may vary. Calls may be recorded

Visit any branch of Ulster Bank to apply.

Find your local branch

Select Apply Now from the Next Steps section below.

If you are an existing Ulster Bank customer please complete the Stocks and Shares ISA to Cash ISA Transfer Request form and drop it into your local branch or post to the address below :

Central Tax Unit, 
Ulster Bank Limited, 
Danesfort, 
Stranmillis Road, 
Belfast 
BT9 5UB

Please be aware that transfers from existing stocks and shares ISAs take up to 30 calendar days to complete.

If you are new to Ulster Bank you will need to open a Cash ISA account before you can transfer any funds into it, for further information on how to do this please visit our Cash ISA page.

We are currently improving our online application for the Fixed Term Deposit account. Please contact your local branch or call us on 0800 046 6486 to apply. (Telephone application is available to existing customers who are registered for Anytime Banking and who are applying for a sole account. If you are a new customer or are not registered for Anytime Banking, please contact your local branch. ) 

Lines are open: Monday to Friday 8.30am-8pm (except bank holidays).Calls may be recorded. Calls from mobiles may not be free.

Calls cost up to 10p per minute plus up to 16p connection charge from BT lines. Calls from other networks may vary. Calls may be recorded.

 

Common Questions

What identification do I need to provide to open an account?

If you're applying online, try and have a passport or a UK, Northern Ireland or Republic of Ireland driving licence to hand, along with a working credit or debit card. If you don't have these available, don't worry. You can still apply online and we will ask you to provide other forms of ID and proof of address that we can accept.

When will my account be opened?

We may be able to verify your identity during your eSavings application, if this is the case we will provide you with your new sort code and account number at the end of the application, you can start using it the next working day.

If we require more information from you we will let you know at the end of the application, you'll then receive an email within 2 working days to advise you of the further steps you need to take to open your account.

How do I operate my eSavings account once it has been opened?

You can manage your account and withdraw money either online, on the mobile app or by telephone banking. Our mobile app is available to customers with Anytime Internet Banking and a UK mobile number.

To keep your money safe, you'll need to order a Card and Card Reader to withdraw money from your account. If you don’t have one, you can order one and enable it online through Anytime Internet Banking. It’ll take 7-10 working days to arrive.

I need access to the funds in my eSavings account quickly what should I do?

The quickest way to get access to funds in your eSavings account is to log into our online banking service and make a transfer to a nominated account. Remember you will need to order and activate your card reader to set up payment details and make the initial transfer. You can also call our Anytime Telephone Banking Service on  0345 900 3200. Please note we would advise if you anticipate needing access to your total balance above these limits that you request this in adequate time.

How do I make a large payment from my account?
There are daily limits on payments via Anytime Internet Banking and the Ulster Bank Northern Ireland Mobile app. For Personal customers these limits are: £20,000.00 per working day however any payments made via Telephone Banking are limited to £10,000.00 per working day. The limit for personal customers is per person not per account. Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

 

What if I need to make a payment for more than the daily limit?

 

You can set up separate payments over a number of days using online or telephone banking ; or you can write to us at the address below. Please ensure your letter clearly notes the sort code and account number of the account from which the payment is to be made and the account to which the funds will be transferred.


Please ensure your letter clearly notes the sort code and account number of the account from which the payment is to be made and the account to which the funds will be transferred. Ensure your letter is signed by all parties to the account if required. Funds can only be returned to the account that they originally came from. All written requests will be subject to additional security which could lead to delays.

As we are dependent upon the post to receive your instruction and all written requests will be subject to additional security, this could lead to delays in processing.  Therefore please consider if setting up payments over a number of days would better suit your needs.

If the account from which you originally transferred funds into your eSavings account is now closed, if you need to make payment to a third party or we don’t hold a valid signature for you,  you will need to visit a local Ulster Bank, Royal Bank of Scotland or NatWest branch and provide them with:

  • A passport, driving licence or EU National identity card; and
  • A statement for the account you wish to transfer to, if it’s in your name or information (i.e. in whose name  the account is held), where funds are being transferred to an account  in a third party’s name.

The branch will not be able to action your transfer request but will pass the information you have supplied to our central processing area who will evaluate your request as part of the additional security checks we will need to undertake. All requests received will be actioned same day and if all security checks have been passed funds will be paid into the other account next day.

Address for written requests

Ulster Bank Ltd

Regular payments Team

1st Floor Danesfort

Stranmillis Road Belfast 

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