Switching to online statements or eStatements is easy, simply login to online banking, select 'statements' from the left hand menu, then click on 'Stop or start paper statements'. Then just select to change some or all of your accounts to eStatements.
You'll need to enter your email address before switching to eStatements if we don't already have it. This is so we can tell you when your statement is ready to view online.
How will I know when my online statement is available?
We will send you an email reminder when your statements is available to view online - you can manage your alert settings via online banking by selecting 'Alerts' in the left hand menu, then click 'Manage alerts'.
A helping hand
Watch our "How to" guides
Ulster Bank - How to Register for Online Banking
Ulster Bank - How to Make a Payment
Ulster Bank - How to Download a PDF Statement
Customer number and Activation code
How to login to online banking
When you sign up for our Anytime Internet Banking service we'll give you a customer number - this number is made up of your date of birth (DDMMYY) followed by four digits.
Your customer number will be provided on screen when you are signing up to online banking, and a reminder is sent to you by email
You'll need the number when you login to online banking. You can also use it to access our telephone banking service
Forgotten your customer number? Don't worry you can retrieve it by entering a few details using the link below
If you don't have your debit card to hand when signing up to online banking, we'll send you an Activation code either by SMS (if we have your mobile number) or by post. When you login for the first time:
You'll be asked to enter your Customer number
You'll then be asked to enter an Activation code, once entered you will be able to set up your Anytime Banking PIN and password, and can get started.
The PIN & password you set up can also be used to access our telephone banking service