Whats new in Anytime Banking

What's new in Anytime Banking

What's new in Anytime Banking

Find out about the latest updates to your Anytime Banking below...

Anytime Banking is available to those aged 11+ with an eligible Ulster Bank Northern Ireland account.

Latest improvements

Using debit cards abroad

You can now register your travel plans within Anytime Banking.

Registering details of your up and coming trip is simple to do and will make using your debit card (including savings & Cashline cards) abroad even easier.

To register your card abroad, follow the below steps:

  • Log in to Anytime Banking.
  • Select 'Cards' from within the left hand menu.
  • Select 'Using your cards abroad'.
  • Click 'Manage your travel plans for your debit card/credit card'.
  • Input the details of your travel plans. 
Register your debit card
Using your debit card abroad

Mailbox

More letters are now available, stored within Anytime Banking.

Access your banking letters within Anytime Banking.

Your Anytime Banking Mailbox allows you to receive important mail related to your accounts electronically. 

We’re continuing to make even more of your bank account letters available to access online. You can now receive selected account opening letters to your Mailbox, so if you’re opening a new savings account, current account or personal loan you’ll see your new account documents in your Mailbox.

  • We’ll automatically send letters that appear in your Mailbox by post, but you can choose to go paperless and just receive the online version, so why not make the switch to paperless mail today?
  • If you switch to paperless mail, we will send you an alert to let you know when you have new letters in your Mailbox, you can choose to receive a text alert, email or both.
  • Letters will remain in your Mailbox for up to 2 years.
  • You can download and print letters in your Mailbox at any time.

Once you’ve read your mail, you can use the Archive button to move it into the Archive folder to help keep your Mailbox tidy.

View your Mailbox More about Mailbox
Your Mailbox
Need help?

Leave us a message and we will get back to you.

We have added a handy new feature to Anytime Banking.
You’ll now see a “Need Help” option on the right hand side of your Account Summary page.
Here you can search for answers to common questions or use our new ‘Message us’ feature to send us a message if you have any other queries you need more help with.

Need Help tag

Need help? - Message us!

  • Our team are available to help from 8am to 6pm, seven days a week. If you message us outside of these hours we’ll get back to you the next day.
  • When you send us your message you’ll see the expected response time in the messaging window.
  • You’ll be able to view the response to your message by logging into Anytime Banking, then clicking the messages tab in the bottom right of the page.
  • If we hold a valid email address for you, we’ll send an email to let you know we’ve replied to your message.
man looking at laptop
Show me how...

Do more with your Anytime Banking by visiting our ‘show me how to…’ page.

Here you will find all the information you need to make the most of your Anytime Banking.

Show me how to
Past updates

Making bill payments

We have made it quicker and easier to make a new payment through Anytime Banking.

  • When creating a new payment using Anytime Banking, we’ll now tell you if we recognise the account details you’ve entered and give you the option of selecting the company you’re paying from our list of common payees.
  •  This improvement will help to give you added confidence when setting up a new payment.
  • You can also choose to continue to enter the details manually if you prefer.
Make a payment
Making bill payment

Change a payment reference

Change a payment reference when you pay a business or individual.

  • We’ve made it simpler to change the payment reference when sending a payment.
  • You now have the option to change the current reference for a payee within the same screen.
  • If you run a business it is now easier to change the reference when paying various invoices or individuals.
  • This option will quickly help you to better manage and keep track of your outgoing payments.
Manage your references
Change a payment reference

Savings interest rates

Check your savings interest rates.

Every savings account will now show a ‘View our interest rates’ link below your balance on the account summary screen.

This link can also be seen when viewing transactions on a savings account and when viewing a statement.

View your savings interest rate

Credit cards abroad

Using your credit card abroad.

Now you can register your travel plans via Anytime Banking at least 24 hours before your trip and we'll do our best to ensure your holiday spending with your credit card isn't affected at all.

 

You can set this up through your Anytime Banking all you need to do is:

  • Log in to Anytime Banking
  • Select 'Cards' from within the left hand menu
  • Select 'Using your credit card abroad' on the page
  • Register your travel plan details

Credit card statements

View and download up to 7 years worth of credit card statements.

Download, save and print a PDF version of your statement in Anytime Banking.

 

  • Simply go to ‘Statements’ and within ‘Your personal credit cards’ you will now see the additional link ‘View, save and print PDF statement transactions (up to 7 years)’.

Other changes

We have improved the registration and re-registration process.

Should you need to register or re-register for Anytime Banking, we have made this process even quicker. We have reduced the number of steps needed to register, allowing you to get online faster than ever before.

Register now
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