When will Strong Customer Authentication (SCA) be introduced?


From 14th September 2019, SCA will become a mandatory requirement, and upgraded Smartcard readers will be required. 

We’ll be sending upgraded card readers out ahead of the changes, and you will be able to use them straightaway to authorise payments as you do today. We’ll let you know when you can move to the revised QR code-based log on and authorisation process.

What changes will I see on Bankline due to SCA?


Log in changes - In response to the new requirements, and to increase security, SCA will also apply when you log in. 

Payment authorisation changes - You'll use the upgraded readers for authorising Bankline payments, and for anything else in Bankline that currently requires smartcard authorisation for example, making administration changes.

Frequently Asked Questions
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