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What's this all about?
Find out important updates related to our range of services. And, you can also see whether our range of services are running as we expect, if we're aware of any issues, or if we're planning a period of maintenance soon.
Planned System Updates
In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 01:55 to 02:30.
When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.
Mobile App
Service update
We’ll be carrying out routine maintenance to our systems from 02:00 to 03:00 on 24/04/2024 & from 02:00 to 03:00 on 26/04/2024.
This means that some of our Mobile Banking services may be unavailable during these times.
We are sorry for any inconvenience that this will cause and thank you for your patience.
Anytime Banking
Service update
We’ll be carrying out routine maintenance to our systems from 02:00 to 03:00 on 24/04/2024 & from 02:00 to 03:00 on 26/04/2024.
This means that some of our Anytime Banking services may be unavailable during these times.
We are sorry for any inconvenience that this will cause and thank you for your patience.
Website
Service working normally
Payments
Service working normally
Credit Cards
Service working normally
Debit Cards
Service working normally
Branch
Service working normally
ATM
Service update
To ensure that we continue to provide you with a reliable service we will be carrying out essential maintenance to our Cash Machines for up to 7 hours between 00:00am and 07:00am on Thursday 25th April 2024.
This means that during this time access to cash and all other services will be unavailable.
During this time Ulster Bank North Debit and Credit card holders will be able to use cash machines of other financial institutions.
‘Emergency Cash’ and ‘Get Cash’ facilities cannot be used during this time. PINs issued before or during this period may still be used but will only be available for their normal 3 hour lifespan. They cannot be re-issued or extended so you should time your visit to the machine you have chosen to avoid the period of the outage.
Telephone Services
Service working normally