Simple Fairer Banking
A bank account, and credit at a reasonable cost, are basic needs for almost everyone. We are making our banking services accessible and affordable for as many people as we can.
Access to banking
For many, the main point of contact with the bank has always been a local branch or a cash machine. We have added to this network with a full range of mobile, telephone and online services, which are available 24 hours, 7 days a week.
As an Ulster Bank customer, you also have access to:
- 174 branches throughout Ireland
- Over 1011 non charging cash machines
- 1660 Post Offices offering our services
- Bank on wheel serving 60 rural locations
- Apple Pay in NI and Touch ID island wide
Access to bank accounts
Opening a current account should be easy. But, because of personal circumstances, some people may find it difficult. This might be because they don’t have a regular income, or have a poor credit rating. The Basic bank in NI and the Foundation account in RI is our solution to this.
Northern Ireland - Foundation Account
Republic of Ireland - Standard Account
Support for Customers in Vulnerable Situations
We understand that customers can often find themselves in vulnerable situations and to support this we have:
- Set up a dedicated working group to strengthen support for our customers
- Signed up to the UK Dementia Charter providing a better level of understanding for our staff to help them deal with customers suffering from dementia
Supporting Customers in Financial Difficulty
While the economy improved in 2015 we know that many customers remain financially vulnerable. During the year we continued to support customers through:
- Encouraging them to engage with us and offering a range of flexible payment options
- Sign posting customers to independent advice agencies
- Initiatives to help customers stay in their homes
Protecting our customer’s money and data
Financial fraud continue to rise and at Ulster Bank we have invested heavily in fraud prevention and detection systems and processes to protect our customers, these include:
- Training front line staff to be constantly alert to unusual transactions on customer’s accounts
- Collaborating with law enforcement agencies
- Delivering 26 customer awareness events to 1043 customers
- Working with Age Action to host Elder Financial abuse forums
Innovating to meet changing customer needs
We recognise that traditional banking is changing and that businesses and consumers are increasingly demanding mobile, interactive and multi channel banking services. To support this we have:
- Opened an offsite innovation hub in Dogpatch housing the bank’s Innovation Solution’s team as they work side by side with Ireland’s start up community to deliver creative new products and ways to serve our customers
Competitive rates are paid for all deposits.
For deposit amounts greater than €1 million, contact the Deposit Sales team on + 353 (0) 1 611 8500
For deposit amounts less than €1 million, contact your local Ulster Bank.
Inter Bank deposits
Contact the Money Market Sales team on + 353 (0) 1 611 8700 for further information.
Certificate of deposit programme
We run a CD programme for the two main operating companies of the Ulster Bank Group:
- Ulster Bank Limited
- Ulster Bank Ireland Limited
For further information please contact the Money Market Desk on + 353 (0) 1 611 8700
The Securitisation programme is part of the Ulster Bank Group capital management and funding programmes. To date the Ulster Bank Group has executed 13 prime residential mortgage backed securitisation programmes under the Celtic name. The 7 outstanding deals are:
Please select 'RMBS' option followed by 'Celtic Residential Irish MortgageSecuritisation' to access the individual reports.
We deliver banking services to small, medium and large businesses in the Republic of Ireland and Northern Ireland facilitating business and economic growth and sustaining jobs in our economies.
At local level our relationship managers and sector specialist teams, bespoke start-up packages and asset finance services support a wide range of corporate and SME customers with additional support through the following:
•NI’s only fully funded Entrepreneur Accelerator programme. We provide entrepreneurs with unique coaching, environments, digital learning and networks. Focusing on the key driver to success (that’s you, the entrepreneur) insight, support and challenge is provided by our trained coaches to take any business further, faster.
•If you are currently a Ulster Bank customer our Business Growth Enablers can provide you with essential business information, tools, contacts and introductions to networks as part of our Ulster Bank Boost programme.
•Celebrating success through our sponsorship of the Ulster Bank/Belfast Telegraph Business Awards
BusinessWomenCan was created in response to specific concerns raised by women in business. The network, based on similar principles to SmallBusinessCan, enables, connects and mentors. Members can profile their businesses to thousands of others, share advice, insights and contacts and build new connections through Ulster Bank’s established business partners – e.g. Enterprise Boards, Chambers, Women-in-Business NI and Ulster Bank’s Women’s network (Women-in-Touch).
In addition to this, in 2012/13, 17 Ulster Bank internal ambassadors have been partnered with 14 external Ambassador-Entrepreneurs to provide a ‘corridor of support’, which mentors women-led businesses. Our internal ambassadors are specialists on the psychology, risk appetite and sector-specific needs of women-entrepreneurs.
Go to the BusinessWomenCan website
Financial literacy and enterprise education will be critical to drive cultural change in the way young people manage money and engage with entrepreneurship. Today’s teenagers are tomorrow’s adults.
Their ability to lead financially healthy lives and to be employable – whether as employees or as employers providing jobs for others – deserves positive and proactive support.
That’s why we invest forward, working at community level in schools, to help develop the financial capability of young people through our MoneySense programme.
MoneySense is a free financial education programme that aims to help 5-18-year-olds in the UK and Republic of Ireland towards a better financial future. It uses the key money moments in a young person’s life – starting to save their pocket money, opening a bank account or getting their first mobile phone – to make learning about money feel relatable.
Any student, parent or school is free to use these resources, with content tailored to meet the needs of students from the age of 5 to 18. Through teaching an understanding of money, debt, credit, earning and saving, we can give the next generation the ability to make their own financial decisions, leading to greater choice and freedom in adult life.
Modules include interactive activities and exercises to bring learning to life. Teachers can use the MoneySense resources themselves or ask us to visit their school and support them in delivering a MoneySense session.
View our MoneySense website.
Most people learn about money the hard way. Few have had any kind of formal financial education. So we thought we'd do something to help.
Learning about finance at school is important, but our values and attitudes to money are strongly influenced by what we learn at home. Teaching children about money is giving them a skill that will stay with them throughout their lives. MoneySense at Home is a new resource to help parents talk to their children about money in a practical way, using everyday family decisions to get young people used to money management, the value of saving and planning ahead.
View our MoneySense websites here
Together we can help close the gender gap in business once and for all.
We’ve teamed up with Crowdfunder.co.uk to create a website for you to get your ideas off the ground and help start your business.
Without funding, your idea is just that. In the UK, hardly any start-up funding goes to businesses led by women. Together we can change that.
Back Her Business lets you showcase your business ideas, and gives everyone the chance to back women-led businesses through crowdfunded donations.
But backing isn’t just about funding. It’s about believing in the person behind the idea. So through Back Her Business, we support women like you with coaching, mentoring and collaboration to help you succeed.
What’s more we’re also offering up to 50% of your fundraising target (max. £5,000) in grant funding for certain successful projects. You can read more about how this works in our eligibility criteria.
UK residents with new UK projects can apply. Eligibility (including type of project), and specific criteria apply. Fees apply, see the help centre for more details.
More on Back Her Business: https://ulsterbankbackherbusiness.co.uk/
What you need to know about Accelerator
From the first-go Fintechs to the import and exporters, from the app makers to the risk-takers we believe in entrepreneurs. So we give them the power to start, scale and succeed. Our fully funded accelerator has 12 hubs across the UK.
Our Accelerator, Pre-Accelerator and Fintech Accelerator have been tailored to empower entrepreneurs at any stage. It’s an amazing journey that is fully funded (yep, that means it’s free and we don’t even take equity in your business). We’re here for any entrepreneur who wants to grow.
We provide entrepreneurs with unique coaching, environments, digital learning and networks. Focusing on the key driver to success (that’s you, the entrepreneur) insight, support and challenge is provided by our trained coaches to take any business further, faster.
If your application is successful you will be offered a place on Accelerator or Pre-Accelerator designed to help you and your business grow and keep growing. We also have a bespoke Fintech Accelerator for businesses in that sector. Read more about the programmes in the section below.
We aim to help people facing particular financial challenges, by working with third sector partners. You can view some of the materials we’ve created with partner organisations here. One example is our partnership with lone parent organisations, OPEN and Gingerbread NI to bring helpful and practical guidance to people parenting alone.
MoneySense for Lone Parents booklet produced in partnership with lone parent organisations, OPEN in Ireland and Gingerbread Northern Ireland to bring helpful and practical guidance to people parenting alone.
Making the most of your family budget – created in association with Parentline and Parenting NI, this is a family friendly booklet giving practical tips to help parents budget, manage spending, know where to find out about benefits and encourage their children to develop good money habits.
Skills & Opportunities Fund
Our Skills & Opportunities Fund is open for applications from not-for-profit organisations, for individual awards of up to £/€35,000. Those applying must be a charity, social enterprise, community group, state-funded school or a college located in UK or Ireland running projects aimed at helping disadvantaged communities. These projects must be focused on helping people in our communities to learn new skills, get into work, or start up their own business. We believe that by helping others to help themselves, we build stronger communities and we can all grow.
How it works
It’s important to us that the Skills & Opportunities Fund supports local communities – which is why the UK and Ireland has been split into seven regions, each with its own decision-making board, to distribute a total of £2.5m of funding this year. The allocation for 2016 for the island of Ireland is £220,000 / €300,000, with priority given to small to medium size projects supporting education and employability.
The 2016 Fund
In 2016, there were two funding rounds – in February and again in August - when organisations could submit an application. Once all applications were submitted, they were assessed to create a shortlist of projects. These then went forward to a public vote, where anyone can vote for their favourite project across the island of Ireland. The opinion of the public vote counted as one vote. A judging panel, with independent representation from the Community Foundations for Ireland and Northern Ireland, then made their recommendations on the final list of projects to be funded.
To find out more about the Skills & Opportunities Fund, visit the Skills & Opportunities website.
In Northern Ireland, Ulster Bank has a long-standing partnership with The Prince's Trust, helping young people aged 14 to 30 overcome personal challenges and get their lives in order.
It's not about handouts or prescribed solutions, it’s about breaking habits, tackling problems, getting on and changing things. The Trust encourages people to take responsibility for themselves – helping them to realise their potential, gain confidence and achieve a positive outcome.
The young people that The Prince's Trust helps haven't had the best start in life. They may be struggling at school or unemployed, or they've been in care or in trouble with the law.
So far The Prince's Trust has helped around 10,000 young people in Northern Ireland. Visit the Prince's Trust website.
Board Committee Overview
UBL Board of Directors is the principal decision-making forum for the company. It has overall responsibility for leading and controlling the company and is accountable to shareholders for financial and operational performance. The Board approves strategy and monitors performance.
UBL Risk Committee provides oversight and advice to the Board in relation to current and potential future risk exposures of UBL and future risk strategy, including determination of risk appetite and tolerance.
UBL Audit committee assists the Board in discharging its responsibilities in relation to the disclosure of the financial affairs of UBL.
UBL Nominations Committee assists the Board in the formal selection and appointment of directors having regard to the overall balance of skills, knowledge, experience and diversity on the Board.
Board Committee Overview
UBIL Board is the principal decision-making forum for the company. It has overall responsibility for leading and controlling the company and is accountable to shareholders for financial and operational performance. The Board approves strategy and monitors performance.
Executive Committee manages Group wide issues and operational issues material to the broader Ulster Bank Group. The committee considers strategy, finance and budget, capital allocations, risk strategy and policy and risk management.
Risk Committee provides oversight and advice to the Board in relation to current and potential future risk exposures of UBIL and future risk strategy, including determination of risk appetite and tolerance.
Audit committee assists the Board in discharging its responsibilities in relation to the disclosure of the financial affairs of UBIL.
Remuneration Committee is responsible for the preparation of decisions regarding remuneration, including those which have implications for the risk, and risk management of UBIL, taking into account the long-term interests of shareholders, investors and other stakeholders in the institution and the public interest.
Nominations Committee assists the Board in the formal selection and appointment of directors having regard to the overall balance of skills, knowledge, experience and diversity on the Board.
Non Executive Directors
Dr Philip Nolan, Chairman was educated at Queen’s University Belfast where he graduated with a PhD in Geology. Beginning his career as a Geology Lecturer, he joined British Petroleum as a Geologist in 1981. He spent 15 years with the company before joining British Gas (BG) in 1996 where he subsequently became Chief Executive of Lattice Group, which de-merged from BG in 1999. He was Chief Executive Officer at Eircom Group from 2002 to 2006 and Chairman of Infinis Limited and Sepura plc from 2007 to 2010. He is currently Chairman of John Laing plc and Affinity Water. He is also a non-executive director of Providence Resources and EnQuest plc.
Bridget Rosewell is an economist with degrees from Oxford University, where she also taught until 1984. She has founded two economics consultancies, and is Chair of Volterra Partners. She has advised the Chancellor of the Exchequer, Treasury Select Committee and the Mayor of London. She has been responsible for the economic analysis of major infrastructure projects and is currently a Non-Executive Director of Network Rail. Bridget Chairs the Risk Committee.
Des O’Shea was appointed to the Board of Ulster Bank in November 2012. He is also a Non Executive Director of OJSC Orient Express Bank, Byblos Bank S.A.L, Pepper Australia Pty Limited and GTLK Europe. In November 2011 he retired from GE Capital after 14 years during which he held a variety of senior roles including Chief Risk Officer, Chief Commercial Officer and Head of Mergers & Acquisitions for GE Money Europe which was GE Capital's largest, most successful and profitable business in Europe. In the period 2008-2011 he was responsible for GE's investments and partnerships in banks in high growth emerging markets such as Turkey, Thailand, Taiwan, Central America and Colombia and served on the Boards of these Banks. He also led a major divestment programme for GE Capital Global Banking. In 1981-1991 Des worked for Ulster Investment Bank Limited in Corporate Banking and headed up its IFSC activities. He also worked with Woodchester Investments plc, Cambridge Group and Arthur Andersen. Des has a B.Comm Degree from UCC and is a Fellow of the Institute of Chartered Accountants in Ireland. Des is the Chair of the Audit Committee.
Rosemary Quinlan has over 20 years experience in international banking where she has held senior executive roles with market leading banks including HSBC, Citigroup and ABN AMRO in Ireland, London, the USA and Amsterdam. Rosemary has experience across a broad range of banking products including: Transaction Banking, Corporate and Retail Banking, Fund Administration, Insurance and Mergers and Acquisitions. Rosemary was Deputy Country Chief Executive, HSBC Bank plc (Ireland) and Chief Executive of HSBC Securities Services (Ireland) from 2006 to 2011. Prior to joining HSBC, Rosemary worked with ABN AMRO from 2003 to 2006 where she managed the Transaction Banking business across Central and Eastern Europe, the Middle East and Africa. She also spent 10 years with Citigroup in London and the USA, holding a number of senior roles in Customer Relationship Management. Rosemary began her career with National Westminster Bank in London. She holds a Bachelor of Commerce degree from University College Cork and has completed the Chartered Director Programme with the Institute of Directors in Ireland. She also is a Certified Bank Director, a professional designation awarded by the Institute of Banking in Ireland following successful completion of the Certified Bank Director Programme. Rosemary is the Chair of the Remuneration Committee.
Sir Nigel Hamilton joined the Ulster Bank Board in April 2009, after retiring from his role as Head of the Northern Ireland Civil Service in July 2008. During his time as Head of the Northern Ireland Civil Service he was also Head of the Office of the First Minister and Deputy First Minister and Secretary to the Northern Ireland Executive. He has previously served as a non-executive director of Belfast City Airport, and Chairman of Bryson Charitable Group and is currently Chairman of the Northern Ireland Council of the Prince’s Trust and Chairman of New Irish Arts. He is also Vice Lord Lieutenant for the City and Borough of Belfast.
Christopher Mike Mills retired as Group Chief Executive Officer of Ulster Carpet Mills where he played a leadership role since 1988. He began his career with Esso Petroleum, spending 18 years in a variety of management positions. He has been President of the Northern Ireland Chamber of Commerce, Chairman of Business in the Community and President of the European Carpet Manufacturers Association.
Christopher Campbell joined RBS Group in August 2005 as Deputy General Counsel and Director, Group Legal and became Group General Counsel in May 2010. Prior to joining RBS Group, he was a partner for 18 years in Scotland’s largest law firm, Dundas & Wilson, and was Managing Partner from 1996 until he joined RBS Group in 2005. In his role as Group General Counsel, Mr. Campbell has overall responsibility for advising the RBS Group Board and Executive Committee and for the provision of legal support to all of RBS’s businesses globally. Mr Campbell retired as Group Counsel as of 31st December 2014 and is now a Consultant to his successor. He is an Honorary Professor in Commercial Law at the University of Glasgow.
Jim Brown Group Chief Executive, was appointed Chief Executive Officer of Ulster Bank Group in April 2011. Prior to taking up his role in Ulster Bank, Jim was Chief Executive Officer for Retail and Commercial Markets in Asia and Middle East with responsibility for the RBS retail and commercial banking franchise in nine markets. He formerly worked in ABN AMRO holding a variety of senior positions including Head of Consumer Clients Asia and Country Manager for Taiwan. He also worked in Citibank holding various key positions in retail and consumer banking in Taiwan, Australia and New Zealand.
Stephen Bell Chief Risk Officer was appointed Chief Risk Officer in March 2012. He joins us from PwC from where he was most recently seconded to the role of Chief Risk Officer at Allied Irish Banks plc in the aftermath of the substantial nationalisation of the bank. Prior to that he established and ran the Business Support & Recoveries operation for Barclays Western Europe, based in Madrid. Before that he was Strategy & Change Director at Royal & Sun Alliance. He joined R&SA from Transamerica Commercial Finance where he was Vice President & Managing Director, EMEA. Earlier in his career was Chief Risk Officer in GE's Auto Financial Services business. He started his career with National & Provincial Building Society and over a 9 year period held a variety of senior risk and collections roles. He is a member of the Ulster Bank Executive Committee and all relevant sub-committees, the UBL and UBIL Boards, the UBL and UBIL Board Risk Committees and is a member of the RBS Group Risk Management Committee.
Paul Stanley, Chief Financial Officer, joined Ulster Bank from AIB in August 2013. Previously he was the Acting CFO for AIB and a member of its Leadership Team from 2011. He joined AIB’s Branch banking division in 1980 before moving to the Group's Financial Control department. He spent two years as a senior risk analyst in the Group’s Capital Markets division, treasury operations, before he took up a three year role as Head of Treasury Finance and Risk in AIB’s Poland Division (Bank Zachodni WBK) in 2000. He returned to Ireland in 2003 as Head of Asset Liability Management until he was appointed Group Financial Controller in 2010.
Give a Day
Real community involvement goes further than financial support. Our Give a Day programme encourages all our people a take an extra day’s leave each year to support the communities where we live and work.
In the process, we build new relationships and gain a greater understanding of the needs of the communities in which we operate.
Involvement has grown from 1000 days in 2010 to 3,122 by 2012 – helping to strengthen our communities in a variety of ways, whether by mentoring young people in start-up businesses, delivering financial education in schools, providing interview skills training to help people get back to work or raising funds to support many small voluntary and community organisations up and down the country.
If you would like to know more about Give a Day, or have volunteering opportunities you would like us to support, please contact us
Charitable giving is very much part of our culture at Ulster Bank. We do not focus on one single charity of the year, preferring to provide ongoing support to many charities and good causes through our Payroll Giving Schemes and our Community Cashback Award programme.
Payroll Giving Schemes
We currently run two payroll giving schemes to facilitate donations from our employees to their favourite causes.
Staff Charity Fund
Our employees can choose to donate from their salary each month to the Ulster Bank Staff Charity Fund. This is a registered charity managed by a voluntary employee committee. All donations are collated and then distributed by the committee on a quarterly basis.
Direct Payroll giving
Payroll giving, Ulster Bank’s charity scheme allowing employees to donate directly from their monthly salary to their choice of charity.
Ulster Bank also wants to make a difference to the many small local community and charitable organisations that our staff support around the country.
All our staff are entitled to claim a Community Cashback Award each year for their local community organisation or charity. The award is for £250 paid directly to the charity that our people support in their spare time, either through fundraising or regular volunteering.
Ulster Bank has developed a new and easy way for its customers to donate to their favourite causes - becoming the first bank to introduce a charity donation facility through its ATM network.
Customers can donate between £1 and £250 in any one transaction to one of the participating charities. Participating charities were chosen using independent research reports to identify the most commonly supported charitable causes and leading charities for each cause.
- Northern Ireland Cancer Fund for Children
- Barnardo's Northern Ireland
- Simon Community Northern Ireland
- Northern Ireland Chest, Heart and Stroke
- Northern Ireland Hospice
- Disability Action
- BBC Children in Need
- Disaster Emergency Committee (DEC, activated for international aid appeals)
No service charges or transaction fees apply to charitable donations via ATM or online.
Give a day
Real community involvement goes further than financial support. Our Give a Day programme encourages all our people to take an extra day’s leave each year to support the communities where we live and work.
In the process, we build new relationships and gain a greater understanding of the needs of the communities in which we operate.
Our involvement helps to strengthen our communities in a variety of ways, whether by mentoring young people in start-up businesses, delivering financial education in schools, providing interview skills training to help people get back to work or raising funds to support many small voluntary and community organisations up and down the country.
If you would like to know more about Give a Day, or have volunteering opportunities you would like us to support, please contact us.
One week in June
Over the past several years Ulster Bank staff have worked together during the month of June to raise much needed funds for the great causes they support.
Our aim is to make a difference and to support the most vulnerable in our local communities. In 2019 our One Week in June campaign raised more than £135,000 for AWARE NI and Macmillan Cancer Support in NI. This takes the total we have raised through One Week in June to over £1m.
Protecting our environment
Protecting our environment
Property - based energy consumption
An Energy Working Group (EWG) has been established to re-commission our Building Management Systems in our Head Office buildings to make optimum use of all energy consuming plant in these sites. The EWG has also completed lighting surveys for our high consuming buildings, and we continue to invest in energy savings light fittings in a number of our buildings, as well as installing slim-line energy efficient heaters in our Retail network to replace the older stock of point-of-use heaters. Through these measures, we are on track to achieve our targeted reduction in energy usage.
Water, Travel and Paper Reduction
Waste recycling continues to be a key focus, and a regular programme of waste audits is in place, as well as periodic waste separation campaigns with our employees. We currently recycle 70% of our waste, and are driving for further improvements in the coming year.
We continue to promote alternatives to travel and have invested in additional video-conferencing and mobile video-conferencing equipment in our Head Offices in additional to the fixed units already in use. As a result of these changes, fewer of our staff are on the road each year, saving energy, and saving time.
Paper reduction and recycling
100% of our confidential paper waste is recycled, and we have also switched to recycled paper for all general stationery. Initiatives aimed at reducing our paper consumption include intelligent printing systems, and analysis and monitoring of usage. Our Head Offices have Multi-function printers which are more energy efficient and will reduce the number of legacy desk top printers.
We continue to encourage our customers to switch to paperless banking and use our online services and e-statements. The effects of this are also being felt strongly in our overall use of resources.
Along with other major Irish banks, we support the Climate Change Principles , a voluntary undertaking by the Irish banking industry to tackle climate change.
Engaging employees and suppliers
Our employees want to know more about how they can reduce their own environmental impact at work and at home. We regularly run internal energy reduction and recycling campaigns to keep our staff focused on our environmental targets, and to encourage a culture of recycling and energy saving. Each year we also use specific awareness-raising events to encourage our people to come up with new energy saving ideas.
Since it began in 2007, Ulster Bank has supported Earth Hour: the annual, global event that calls on households and businesses to switch off non-essential lights for one hour. We have carried forward the principles of Earth Hour into our normal operations, and retain only essential street and window display lighting outside of business hours.
Promotion of cycling
We support the UK and Irish Government’s cycle to work schemes, and have recently invested in the installation of additional cycle racks, lockers, changing and showering facilities in our Head Office buildings.
Supplier engagement and sustainable sourcing
The performance of our suppliers is critical to our business and we expect them to operate in an ethical and environmentally sound way. As a minimum requirement our suppliers should adhere rigorously to all relevant human rights, labour, health & safety and environmental laws, as well as our group Ethical Code for Suppliers and Group Environmental Policy. Ethical and environmental questions have been developed for inclusion within our supplier tender process to ensure suppliers meet sustainability requirements. We work with many of our key suppliers to continually improve their sustainability performance and take an active role in ensuring their supply chain adheres to the correct requirements.
IRFU Community Partner
Rugby at a professional level will always receive the highest profile, but a growing and vibrant club league is crucial to the ongoing success of the sport. Local clubs and club players are the life-blood of the game and the Ulster Bank League in 2012/2013 will no doubt showcase some of the stars of the future. Ulster Bank strengthened its link with Irish Rugby in 2011, becoming the Official Community Partner to the IRFU, a partnership which includes title sponsorship of the All-Ireland Club League along with the Irish Club International team until 2014.
RBS 6 Nations
Our parent company The Royal Bank of Scotland has sponsored the 6 Nations tournament since 2003. This has helped establish the championship as the highlight of the northern hemisphere rugby season. During the RBS 6 Nations 2012 Ulster Bank hosted a nationwide trophy tour with players and also toured the country with the Ulster Bank kick for a ticket.
Ulster Bank's sponsorship of the Ulster Bank Belfast Festival at Queens, along with other initiatives has made the arts more accessible to the community.
Ulster Bank's involvement in the Arts continues to drive the economy and gives back to all areas of the community during these difficult times.
Ulster Bank Belfast Festival at Queens
The Ulster Bank Belfast Festival at Queens who celebrated it’s 50th anniversary this year is Ireland’s largest international multi-arts festival, covering all art forms including theatre, dance, classical music, literature, jazz, comedy, visual arts, folk music and popular music. It draws audiences of around 60,000 a year
The Balmoral Show
The Balmoral Show is Ireland’s largest Agricultural and Food Show. We became The Balmoral Show’s first ever principal sponsor in 2009 to help the show become even bigger and better at a critical time for the agri-food sector in Northern Ireland, and we have been delighted with the success of the partnership to date. Not only is it a fantastic opportunity for us to meet and build relationships with farmers and other agri businesses, it is also a great fun event, enjoyed by families from across Northern Ireland and beyond.
Young Social Innovators
Ulster Bank launched a new partnership with Young Social Innovators(YSI) in January 2016. Through its programmes, training and events, YSI enables young people to grapple with difficult social issues, advocating reform and advancing change. Since its launch in 2002, over 100,000 students have participated in the programme tackling a wide range of social issues.
Our goal as a business is to enable growth through innovation, whether it is support for our business customers or for the communities where we live and work, in what matters to them. For the past 10 years we have focused on investing in financial education, entrepreneurship and skills-building programmes for young people. This relationship builds on our strong community legacy of education whilst at the same time helps reposition Ulster Bank as future-focused and supporting social innovation – a force that’s set to drive Ireland’s growth and inclusive economic recovery.
To find out more about YSI visit their website
Living our Values
We share with RBS a strategy that has one very simple aim. To make this a great bank for our customers; one that will earn their trust, and in turn win more of their business. This ambition ensures consistent focus and underpins all our decisions and actions.
Our values guide our actions every day, in every part of our business.
• We exist to serve customers
• We earn their trust by focusing on their needs and delivering excellent service
Doing the right thing
• We do the right thing
• We take risk seriously and manage it prudently.
• We prize fairness and diversity and exercise judgement with thought and integrity.
• We care for each other and work best as one team.
• We bring the best of ourselves to work and support one another to realise our potential.
Thinking long term
• We know we succeed only when our customers and communities succeed.
• We do business in an open, direct and sustainable way.
The YES CHECK is a simple tool with five questions that help to guide our decisions and actions.
- Does what I am doing keep our customers and Ulster Bank safe and secure?
- Would customers and colleagues say I am acting with integrity?
- Am I happy with how this would be perceived on the outside?
- Is what I am doing meeting the standards of conduct required?
- In 5 years’ time would others see this as a good way to work?
Understanding the Future of Ireland
As Ireland emerges from recession into a more hopeful and confident future, Ulster Bank is listening to our customers and wider public to gain insight into what matters to them today and in the future.
We’ve partnered with marketing company OMD on a large-scale research project The Future of Ireland. The project uses a rich combination of survey findings and focus groups to define what matters to people now, how they feel about the future, about family, community, society and the political structures governing the country.
The research is one of a number of tools the bank uses to gain insight into the trends influencing our customers and communities at a time of profound change. Anticipating and responding to these trends is important in building a sustainable bank that meets our customers’ needs into the future and continues to support inclusive growth and economic recovery in Ireland.