Putting Customers First
A bank account, and credit at a reasonable cost, are basic needs for almost everyone. We are making our banking services accessible and affordable for as many people as we can.
Access to branch and cash machine services
For many, the main point of contact with the bank has always been a local branch or a cash machine. We have added to this network with a full range of mobile, telephone and online services, which are available 24 hours, 7 days a week.
As an Ulster Bank customer, you also have access to:
- 236 branches throughout Ireland
- over 1,100 cash machines
Access to bank accounts
Opening a current account should be easy. But, because of personal circumstances, some people may find it difficult. This might be because they don’t have a regular income, or have a poor credit rating. The Basic bank account is our solution to this.
Basic Bank Accounts are current accounts with no overdraft or credit facilities. They allow you to manage your money, and keep it safe, without worrying about getting into debt.
Ulster Bank is one of the few banks in Ireland to offer a Basic Bank Account.
Find out more about Ulster Bank’s Basic Bank Account:
Opening an account made easier: proof of identity
By law, we need to see proof of identity and address before we can open an account. This can be a problem if you don't have ready access to the documents we usually ask for. So we've extended the range of documents we can legally accept under anti-money laundering legislation. We also have a specialist team who can help with any queries.