Supporting Work Life Balance - Corporate Sustainability | Ulster Bank

Employee Wellbeing

Wellbeing is key to making the bank a great place to work. It’s closely aligned with Our Values, Our Ambition and helps our colleagues bring the best of themselves to work. With full senior executive support, we’ve rolled out our programme across four main pillars: Physical, Mental, Financial and Social Wellbeing.

In the latest Employee Opinion Survey our wellbeing engagement scores increased again and we continue to build our wellbeing programme by offering support, resources, personal stories and engaging tools.

Here’s how we helped our colleagues stay well:

Physical health
Launch of our digital wellbeing platform, which is designed to support and encourage personal wellbeing goals. Colleagues are able to access personal health check kiosks available in our main locations.

Mental health
We continued to promote our mental health support and resources including mindfulness and our mental health toolkit. This remains part of our support for Time to Change (the UK’s biggest programme to challenge mental health stigma), which we have supported since 2014.

In 2018 we ran our second Mental Health Awareness campaigns to support Mental Health Awareness week in May and World Mental Health Day in October. Through our campaigns, many of our colleagues shared their personal stories and experiences and we continue to see our managers complete our Mental Health Awareness training. Now, they are better at spotting signs of mental health issues at work and giving support to the colleagues and customers who need it.

We have also continued to see a high number of colleagues using our Employee Assistance Programme, which supports them in dealing with change and building resilience.

Financial Wellbeing
Our financial wellbeing initiatives are now well established and continuing to build momentum, through Money & Me workshops for colleagues. Through our engagement strategy we are encouraging colleagues to save well and be proactive.

Social Wellbeing
Through our Great Place to Work and Do Good Feel Good campaigns we continue to promote healthy wellbeing by supporting our communities, charity involvement and volunteering.

Flexible working
To help our colleagues develop a healthy work-life balance, to create an inclusive, flexible working culture and to help us focus on our customers’ needs, we offer choice in working locations and working patterns. 


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