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How we protect you

Robust registration

Before you can use our mobile banking service, we make sure we validate your details. A robust registration process for the mobile banking app helps us ensure that you are protected from fraudsters trying to register on your behalf.

Please do not share any of the sensitive registration information with anyone else. If you believe this information has been compromised, please contact us immediately and we will do our utmost to help you safeguard your account.


Our mobile banking application is passcode protected. Your passcode is uniquely linked to the mobile banking app on your device, which means only your passcode will work on your application.

Sophisticated encryption

When you use our mobile banking app, data is transferred from your device to us, so we use advanced encryption technology to keep it secure.

Security promise

You are covered by our Online and Mobile Security Promise, our commitment to you in the event of fraud.

More on our Online and Mobile Security Promise
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