App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
We’re doing everything we can to keep our services running for customers, however we are unable to keep all our branches open today. Our remaining branches are open 10am-3pm Monday to Friday, although may be subject to change at short notice.
Check our branch locator to see if your branch is impacted. Our Mobile and Anytime Banking services are available 24/7 for all your banking needs.
Help us support those who need us most
Our colleagues in branches and contact centres are working incredibly hard in difficult circumstances. Please don't visit your branch unless it's critical and if you do, please practise safe social distancing.
Bank wherever, whenever
Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.
Everyday banking from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home.
Anytime Banking available to customers aged 11+ with a Ulster Bank account.
Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.
Video Banking is easy to use, confidential and secure. Appointments can be booked between 8am - 8pm Monday to Friday and 9am - 3pm Saturdays.
What you'll need:
Before booking, please note:
By consenting to this notice you agree that this recording will be stored with Zoom Video Communications, Inc. on behalf of Ulster Bank.
For more information please read our Privacy Notice.
Helping you access and manage your money
Our Banking for Everyone page gives you the support and guidance you need during periods of self-isolation.
Dedicated support for your banking needs
If you work for the NHS, we want to do everything we can to help you during this time. We've set up a new telephone line for you so you can get advice about your finances 24/7.
We're here for you
Our app gives you access to banking from home. Support your family and friends by helping them download our mobile app. You can share a link via our app or help them download directly from the App Store or Google Play.
Video Banking may be recorded. We’re available for Video Banking between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Internet connection and video capable device required.
You can use telephone banking and Anytime Banking once you have registered for either service.
Community Bankers work in mostly rural communities. They’re committed to ensuring you’re able to access banking services and educate the local area on fraud and scam protection.
If you don’t work or live near one of our branches, then you might appreciate a Mobile Branch coming to an area near you instead. When onboard you'll be able to pay bills, cash cheques and more.
Not near a Ulster Bank branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.
Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.
Community Banking and Mobile Branches available in selected areas.
