Banking with Ulster Bank

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Banking with Ulster Bank

Get the Ulster Bank app

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Day to day banking from any screen
Ulster Bank app
Add your signposting title here… The Ulster Bank app

Bank wherever, whenever

Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.

Want to learn more about the app?

Get started with the app
Anytime Banking
Add your signposting title here… Ulster Bank Anytime Banking

Everyday banking from the comfort of your home

Make payments, go paperless, view and download statements and more from the comfort of your home.

Want to learn more about Anytime Banking?

Register for Anytime Banking

Anytime Banking available to customers aged 11+ with a Ulster Bank account.

We're here to help you bank from home

Chat with a video banker

Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.

How to use Video Banking

Video Banking is easy to use, confidential and secure. Appointments can be booked between 8am - 8pm Monday to Friday and 9am - 3pm Saturdays.

 

What you'll need:

  • A device with a camera or webcam
  • A connection to the Internet
  • If your device uses apps, you’ll need to download the Zoom app using a link that we’ll email to you an hour before your appointment
  • If your device doesn’t use apps, you don’t need to download anything.

Before booking, please note:

  • Video Banking may be recorded.
  • Ulster Bank will collect your name, email, postcode and mobile number to help identify you ahead of your appointment. 
  • The information is deleted up to 90 days after your appointment.
  • No bank records are updated as a result.
  • The Video appointment will contain personal data e.g. your image, and will be recorded for training and monitoring purposes (and kept for 6 years).

By consenting to this notice you agree that this recording will be stored with Zoom Video Communications, Inc. on behalf of Ulster Bank.

 

For more information please read our Privacy Notice.

 

Book your appointment now.

Support during self-isolation

Helping you access and manage your money

Our Banking for Everyone page gives you the support and guidance you need during periods of self-isolation.

Banking for everyone

Supporting NHS workers

Dedicated support for your banking needs

If you work for the NHS, we want to do everything we can to help you during this time. We've set up a new telephone line for you so you can get advice about your finances 24/7.

Supporting NHS workers

Supporting your family and friends

We're here for you

Our app gives you access to banking from home. Support your family and friends by helping them download our mobile app. You can share a link via our app or help them download directly from the App Store or Google Play.

Get started
Add your signposting title here… Get in touch with us

Video Banking may be recorded. We’re available for Video Banking between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Internet connection and video capable device required. 

You can use telephone banking and Anytime Banking once you have registered for either service. 

Banking near me

Community Banking


Community Bankers work in mostly rural communities. They’re committed to ensuring you’re able to access banking services and educate the local area on fraud and scam protection.

Learn more about Community Banking

Mobile Branches


If you don’t work or live near one of our branches, then you might appreciate a Mobile Branch coming to an area near you instead. When onboard you'll be able to pay bills, cash cheques and more.

Learn more about Mobile branches

Post Office® banking


Not near a Ulster Bank branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.

Learn about Post Office banking

Branch banking


Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.

Find my nearest branch

Community Banking and Mobile Branches available in selected areas.

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