Smarter day to day banking with the Ulster Bank app

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Smarter day to day banking with the Ulster Bank app

Feel confident banking on the app

App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Add your signposting title here… What is the Ulster Bank banking app?

The Ulster Bank app is essentially banking on your mobile phone, it's like Anytime Banking but better with added features and the benefit of being able to bank from anywhere. What's not to like. 
 

Download the Ulster Bank app

App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

How does it compare to Anytime Banking?

 

What do you want to do?

Anytime Banking

Ulster Bank app

Log in with your fingerprint or face ✔️
Get Cash without a card ✔️
View your spending and budgets ✔️
Lock debit and credit cards ✔️
Pay someone with no card reader ✔️
Manage standing orders and Direct Debits ✔️ ✔️
Transfer money between accounts ✔️ ✔️
View balances and activity ✔️ ✔️

 

Terms and conditions to be aware of

  • Fingerprint and Facial recognition available on selected devices.
  • Get Cash can be used to withdraw up to £130 at any of our branded ATMs and you must have £10 available in your account, with an active debit card attached (locked or unlocked).
  • Spending available to customers aged 16+. Only available for Personal and Premier Current accounts.
  • Credit card lock/unlock available for MasterCards only.
  • Pay someone new on the app up to 5 times a day, totalling £1,000. Daily payment limit of £20,000 applies for Anytime Banking and you may require a card reader.
  • You have up to 8.20pm on the day the Direct Debit is due to cancel it.

The app is available for phone and tablet devices. If you don't have Anytime Banking yet you can download the Ulster Bank app and register for both services at once.

Download the Ulster Bank app
Add your signposting title here… Stay safe

We know technology can be scary at times. That's why we put your security first when it comes to banking with us.

Our secure banking promise
Banking on the Ulster Bank app is quick and easy

When downloading the app we want you to feel confident that you'll be able to understand exactly what the app has to offer. Select the options below to see how the app can help you carry out your day to day banking needs.

Get started with the basics

 

Making payments on the app

 

With the Ulster Bank app you can quickly and easily make all types of payments.

To give an idea of the type of payments available and how you can carry them out, we've pulled together a handy list below.

Payment limits and criteria applies.

 

What payments can I make?

 

Pay someone new

To pay someone new without needing your card reader all you would need to do is:
 

  1. Log in to the app
  2. Tap 'Pay' from the account you wish to make the payment
  3. Tap 'Make a payment'
  4. Then 'Choose Payee'
  5. Finally tap 'Pay someone new' and follow the on-screen instructions

There is a maximum of 5 payments totalling £1000 per day. You must be aged 16 or over.

Pay someone you've paid before

All the people you've paid in Anytime Banking are available to pay in the mobile app.

 

Simply follow these steps:

 

  1. Log in to the app
  2. Tap 'Pay' from the account you wish to make the payment
  3. Tap 'Make a payment'
  4. Then 'Choose Payee'
  5. Then follow the on-screen instructions

Limits apply. You must be aged 16 or over.

Send money abroad

Sending money abroad in the mobile app lets send a standard payment with no fee and view live exchange rates in the app.

 

Here's how:

 

  1. Log in to the app
  2. Tap 'Pay' from the account you wish to make the payment
  3. Tap 'International payments'
  4. Then 'Choose Payee'
  5. And follow the on-screen instructions

Learn more about international payments

 

Payments only available to existing payees set up in Anytime Banking. Limits and fees apply. You must be aged 16 or over.

Pay your mobile phone contacts

Pay your mobile phone contacts using their mobile number, so no need to get hold of their account number and sort code.

 

To do this you'll need to:

 

  1. Log in to the app
  2. Tap 'Pay' from the account you wish to make the payment
  3. Tap 'Make a payment'
  4. Then 'Choose Payee'
  5. Then follow the on-screen instructions

There is a maximum payment of 20 payments totalling £250 per day. You must be aged 16 or over and registered for Paym.

Add your signposting title here… Transfer money

Transfer money between your Ulster Bank accounts in seconds with the mobile app.

To do this you would:

  1. Log in to the app
  2. Click on 'transfer' below the account you would like to transfer from
  3. Choose the account you would like to make a transfer to
  4. Enter amount you wish to transfer and click ‘Make transfer’. You can set up a transfer to leave your account up to 120 days (four months) in the future. When setting up a transfer to be made in the future, simply select ‘send later’ and choose when you want the transfer to happen
  5. Confirm payment on confirmation screen and select 'Make transfer'
Add your signposting title here… Manage Direct Debits

View and cancel you Direct Debits in just four steps.

  1. Log in to your app
  2. Select the account that the Direct Debit is set up for
  3. Select the 'Direct Debits' section
  4. Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen

You have up to 8.20pm on the day the Direct Debit is due to cancel it.

Add your signposting title here… Manage standing orders
  1. Log in to the mobile app
  2. Select the account that the standing order comes out from
  3. Select the 'Standing Orders' option
  4. Select the standing order you want to amend
  5. Select 'Amend' in the top right of the screen
  6. Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency
  7. Review and confirm the details. Done. Sorted. Finished.

To amend or cancel a standing order via the app you must give two working days notice. 

Add your signposting title here… Ready to get started with the app?

If you're feeling confident about banking on the app then why not download it today and experience smarter banking?

Download the Ulster Bank app
What else can the app do?

See your spending and budgets

Spending will put your transactions in to categories, giving you a detailed view of where your money is going.

 

Available to customers aged 16+. Only available for Personal and Premier Current accounts.

 

More on Spending

Your accounts in one place

View your balances and transactions on selected account types held with other participating UK banks using the Ulster Bank app.

 

You must be registered for your other banks Anytime banking. 

 

Show me how

Freeze or unfreeze your cards

If you've misplaced your debit or Mastercard credit card, you can lock it until you find it. Card been lost, stolen, damaged? The quickest way to report this is with our app.

Get Cash without your card

With Get Cash you could receive a unique code on our app which lets you take out cash at our branded ATM's when you don't have your card to hand.

 

Withdraw up to £130 every 24 hours with Get Cash, as long as it's within your daily withdrawal limit. You must have at least £10 available in your account and your card must be active.

Add loyalty cards

With My Loyalty Cards you could clear out your wallet of bulky cards. Store your loyalty cards digitally using our app and scan in store.

 

My Loyalty Cards is available to customers aged 18+.

 

 

Show me how

Know your credit score

You can now check your credit score quickly and easily from our app. Available once opted in through the app.

 

Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion

 

More on credit score

 

 

Add your signposting title here… Ready to get started with the app?

If you're feeling confident about banking on the app then why not download it today and experience smarter banking?

Download the Ulster Bank app
What's new in the Ulster Bank app?

Confirm online payments in the app

With our latest app update you'll now be able to authorise your online purchases directly in the app.

Ultimately saving you time and giving you peace of mind.

Learn more about payment authorisation

Choose where your debit card can be used

In the latest app update you'll now be able to choose the types of payments you're able to make with your debit card which include contactless, in-person, online or over the phone. To access these new controls you'll need an active debit card.

Budget better, spend less

Spending will put your transactions in to categories, giving you a detailed view of where your money is going.

Available to customers aged 16+. Only available for Personal and Premier Current accounts.

More on Spending
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