App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Fingerprint and facial recognition are available on selected devices.
Fingerprint login uses your fingerprint as a way of confirming your identity and securely logging you in to our Ulster Bank app. Enabling this means that you don't need to type your login details every time and helps keep your app secure.
Touch ID is available on selected Apple devices. Android Fingerprint is available on selected Android devices.
If you don’t already have Touch ID/ Android Fingerprint set up on your device, you’ll need to do that first.
Here are Apple’s instructions for setting up Touch ID. For Android Fingerprint, please refer to your specific device's instructions.
Using Apple’s Face ID functionality, you can confirm your identity and log in to the Ulster Bank app just by looking at the screen. Because you’re unique, it’s a super secure way of protecting your account.
Face ID is available on selected Apple devices.
If you don’t already have Face ID set up on your device, you’ll need to do that first. These instructions from Apple tell you how to set it up.
