To help us make decisions and assess your application for credit, we use a system called credit scoring. It's designed to predict how likely we are to get back the money we lend. It’s a consistent, accurate and fair way of assessing risk.
To work out your credit score, we look at:
Award Winning OnlineInformation you give us when you apply
Award Winning OnlineInformation from credit reference agencies
Award Winning OnlineYour account history with us
We give you points for each bit of relevant information, and then add them up to get to your credit score. Once you’ve scored a certain number of points (and met our other policy requirements), we’ll usually approve your application. The score you need to get your application approved may vary.
To help make sure our systems remain secure and fair, we keep the finer details of how we work out your score confidential. Our branch and call centre staff will not be able to provide the full details of your score either. But it is important that you complete your application in full, because if you leave something out it may affect our assessment.
We’ll tell you when you apply if you’re going to be credit scored.