Help and Support - Personal Banking | Ulster Bank

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Support Centre

When your banking queries need 24/7 answers, ask Cora.

For all your support needs

Whatever you need to know, ask Cora first

Cora never sleeps. Our digital assistant is available 24/7, dealing with questions or getting you to the right place in no time. 

You’ll find Cora in the ‘Need help?’ pop up on the right hand side of our webpages and in the 'Help' section of the mobile app.

App available to Anytime Banking customers with a UK or international mobile number in specific countries. Anytime Banking available to customers aged 11+ with an Ulster Bank account.

Learn more about Cora
Financial Health Check

Planning for tomorrow starts today.  All it takes is a relaxed 20 minute chat with one of our highly qualified Senior Personal Bankers.

From suggesting easy ways to stay in control of your day-to-day spending, to recommending simple ideas and tools to help you make the most of your money.

Here are just some of the things our Senior Personal Bankers could help you with:

  • Helping you save time using Online Banking and our mobile app
  • Getting onto or moving up the property ladder
  • Making credit card bills and overdrafts more manageable
  • Planning for those big moments in your life
  • Discovering if you can save money on your utility bills

There are lots of ways to book a Financial Health Check.  Choose the best option that suits you and start making the most of your money.

Book a review on the phone

Call us


If you'd like to book your Financial Health Check
over the phone, give us a call on:

0800 158 8786

Minicom: 08000 154422. 
Lines open Mon-Sun 8am-10pm
Calls may be recorded.

Book a review at any branch
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We would like to know what you think
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At Ulster Bank we always strive to do our best for our customers but on occasion we can get things wrong and we would like you to give us the opportunity to put things right.

Find out more about making a complaint
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If you have had fantastic service from Ulster Bank then get in touch and tell us about it.

"I had a great web chat. Very informative and gave me more information. I am very likely to move to Ulster Bank after this."

Share your good feedback with us
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Add your signposting title here… Money worries?

When you find yourself in financial difficulty it's hard to know who to turn to for help. Here at Ulster Bank we are committed to helping our customers when they find themselves struggling to cope financially.

It is important to know that you are not alone so please talk to us and we will be there to help.

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