Setting up your status Acceptable Identification
We require one document from both Table A and B below
Icon expand Table A - Proof of your identity (the item must display your full name)
|Acceptable items – one item only||Important notes|
|Common ID (Branch only)
||We can accept these forms of ID in branch but we cannot accept these via post, so please do not send these to us|
|HM Revenue and Customs
||Tax notifications and correspondence must be either less than 6 months old or dated within current (April to April) financial year
P60s, P45s and NI Number Confirmation Letters are not acceptable
|Benefits Agency – Notification
||Benefit Agency notifications must have been issued within the last 12 months and be valid for current or future benefits
Please note that benefits documents are valid for the addressee only and are not acceptable identification for other parties named within the course of the document
|Under 20s Only
||Should only be used if none of the above are available
Icon expand Table B - Proof of address (the item must show your current address)
|Acceptable items - one item only||Important notes|
|Statements should be no more than 6 months old
Mortgage summary statement should be no more than 12 months old
|Bills should be no more than 6 months old
Mobile phone bills & TV licences are not acceptable
|All items should be no more than 12 months old and be valid either for the current financial year or the one immediately upcoming.|
- Please provide originals only. We cannot accept photocopies and items printed from the internet including bank statements.
- Individual items can only be used once, either for Table A or Table B but not both.
- We will return your documentation once we’ve processed your application.
- If you don't have any of the above documents, please contact your nearest branch to discuss.