Contact Numbers
Calls may be recorded for training and monitoring purposes. Call costs
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Emergency Contact Numbers
| From the UK | From Abroad | Opening Hours | |
| Lost and Stolen Debit Cards | 0370 600 0459 | 0044 131 549 8186 | Available 24/7 |
| Lost and Stolen Credit Cards | 0370 600 0459 | 0044 126 850 0813 | Available 24/7 |
| Fraud Helpline | 0800 161 5151 | 0044 125 230 8047 | Mon to Fri 8am - 8pm Sat 8am - 6pm (except bank holidays) |
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New Customers
| From the UK | From Abroad | Opening Hours | |
| Visit your local branch | Branch Locator | Branch Locator | |
| Talk to us about joining Ulster Bank | 0800 046 6486 | Mon To Fri 8.30am - 8pm (except bank holidays) |
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Existing Customers
| From the UK | From Abroad | Opening Hours | |
| Register for Anytime Banking | 0345 900 3200 | 0044 345 900 3200 | Available 24/7 |
| Anytime Telephone Banking (General Queries) | 0345 742 4365 | 0044 289 053 8033 | Available 24/7 |
| Mobile Phone Banking | 0345 366 7001 | 0044 238 124 4179 | Mon to Sat 8am - 6pm Closed on Sundays and bank holidays |
Apply for a new accountSavingsCurrent AccountsLoansCredit Cards
|
0800 046 6486 | Mon to Fri 8.30am - 8pm(except bank holidays) |
|
| General Product Queries | From the UK | From Abroad | Opening Hours |
| Child Trust Fund Queries | 0345 601 0120 | Mon to Fri 8.30am - 5.30pm | |
| Loans (Internet and Telephone only) | 0800 046 6486 | Mon to Fri 8.30am - 8pm(except bank holidays) |
|
| Home Insurance | 0800 051 1399 | Mon to Fri 8am-9pmSat 9am -5pmSun 10am - 5pmBank holidays 9am - 5pm(except Christmas & Boxing Day and Easter Sunday) |
|
| Travel Insurance | 0800 051 1399 | Mon to Fri 8am - 8pmSat 9am - 5pmSun 10am - 5pm(except bank holidays) |
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| Classic & Student Credit Card |
0345 300 4642 | Available 24/7 | |
| Gold Card | 0345 300 4643 | Available 24/7 | |
| International Credit Card | 0044 126 850 8018 | Available 24/7 | |
Structured DepositsOver 50s Life Cover QueriesLife Protector Queries
|
0800 085 1714 | Mon to Fri 9am - 5pm | |
| Mortgage Queries - Talk about your existing Mortgage | 0345 300 6086 | Mon to Fri 8.30am - 6pmSat 9am - 12.30pm(except bank holidays) |
|
| Anytime Banking Helpdesk | Online Helpdesk Service |
Online Helpdesk Service | Available 24/7 |
| Book an appointment at your local branch | 0800 046 6486 | Mon to Fri 8.30am - 8pm(except bank holidays) |
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Managing Debt / Arrears
| From the UK | From Abroad | Opening Hours | |
| Non Mortgage arrears | 0345 602 3112 | 0044 289 053 8702 | Mon to Thurs: 9am - 6.30pm Fri: 9am - 6pm Sat: 9am - 1pm |
| Mortgage Arrears | 0345 301 6911 | 0044 289 027 6414 | Mon to Thu: 9am - 6.30pm Fri: 9am - 6pm Sat: 9am - 1pm |
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UfirstGold and Ufirst Private Membership Services
| From the UK | From Abroad | Opening hours | |
| UFirst Private | 0345 607 2538 | 0044 345 607 2538 | Mon to Fri 8am - 8pm Sat 9am - 5pm (excluding bank holidays) |
| Ufirst Gold | 0370 600 0661 | 0044 370 600 0661 | Mon to Fri 8am - 8pm Sat 9am - 5pm (excluding bank holidays) |
| Ufirst Gold and Ufirst Private Members Website | www.ufirstaccount.co.uk |
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Textphone / Minicom numbers
| From UK | Opening Hours | |
| Textphone / Minicom | 0800 015 4422 | Available 24/7 |