Going on holiday - Help and Support | Ulster Bank

child snorkeling with fish

Going Abroad?

Choose the right options for you

Anytime Banking is available to those aged 11 and over with an eligible account. App available to customers with Anytime Banking and a UK or international mobile number in specific countries

 

Let us know you're going on holiday...

Register your travel details with us at least 24 hours before your trip, and we'll do our best to ensure your holiday spending isn't affected at all.

Mobile

With our app it's easier than ever to tell us you're travelling so you can use you debit and credit card abroad

You can create one Travel Plan at a time, for a maximum period of 90 days, that includes up to seven countries. Each country needs to be registered individually. The Travel Plan will apply to debit and credit cards (MasterCards only) attached to accounts managed via Mobile Banking and only in your name. Joint account holders should register separately.

 

App available to customers with Anytime Internet Banking and a UK or international mobile number in specific countries.

 

Step-by-step guide to Travel Plans on the mobile app

Download the app

Online 

Log in to Anytime Internet Banking to let us know you're going on holiday

Now you can register your travel plans via Anytime Internet Banking at least 24 hours before your trip. All you need to do is:

 

  • Log in to Anytime Internet Banking
  • Select 'Cards' from within the left hand menu
  • Select 'Using your debit card abroad' or 'Using your credit card abroad'
  • Register your travel plan details

Register your Travel Plans in Anytime Internet Banking

Give us a call or pop into a branch

Here are the other options to let us know you're going on holiday...

You can also call Telephone Banking or pop in to your local branch where our staff would be happy to help do this for you. Just make sure you let us know at least 24 hours in advance.

Top tip: Make a note of our phone numbers before you travel, so that you can get in touch with us easily if you need to.

US dollars on plate
NatWest travel money Using cash abroad is easy

The last thing you need when you're abroad is to have to think about where you're going to get your local currency.

With the Ulster Bank travel money service, you get the benefits of:

    -  You can pre-order almost any currency

    -  Delivery to a branch of your choice

    -  Payment direct from your account

See our exchange rates
young boy sitting on the dock of the bay
Add your signposting title here… Make sure that you're covered

Remember to take your EHIC card with you if you're travelling in Europe, this will let you get state healthcare at a reduced cost or sometimes for free - you will still need Travel Insurance.

Don't forget, if you have a current account with benefits with us, you could be covered by our travel insurance.

uFirst Membership Services
young lady with Ulster Cashier
NatWest travel money Leftover currency?

When you return from your trip, we will gladly buy back your leftover foreign currency notes and Travellers Cheques, providing the notes are in an acceptable condition. Remember, we don't buy back coins or certain denominations of bank notes and will only purchase currency that we deal in at that time.

View our exchange rates
Set Tab for lightbox