Going on holiday - Help and Support | Ulster Bank

child snorkeling with fish

Going Abroad?

Choose the right options for you

Anytime Banking available to customers aged 11+ with an Ulster account. App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Let us know you're going on holiday...

Register your travel details with us at least 24 hours before your trip, and we'll do our best to ensure your holiday spending isn't affected at all.


With our app it's easier than ever to tell us you're travelling so you can use you debit and credit card abroad

You can create one Travel Plan at a time, for a maximum period of 90 days, that includes up to seven countries. Each country needs to be registered individually. The Travel Plan will apply to debit and credit cards attached to accounts managed via Mobile Banking and only in your name. Joint account holders should register separately.


App available to customers with Anytime Internet Banking and a UK or international mobile number in specific countries.


Step-by-step guide to Travel Plans on the mobile app

Download the app

Add your signposting title here… Using your card abroad

Using your cards abroad saves you the hassle and worry of carrying cash.  It also reduces the need to bring different currencies when travelling extensively, making it easier to budget.

With Ulster Bank, we help to protect you while you are abroad, so before you go:

  • Let us know you’re going away using the mobile app, then you can have a hassle-free holiday. (Each credit card must be registered separately.)
  • Make sure you've provided us with your mobile number in case we need to contact you.
  • Take a note of our emergency contact number should you have any problems with your cards.
Try our card currency calculator
US dollars on plate
NatWest travel money Using cash abroad is easy

The last thing you need when you're abroad is to have to think about where you're going to get your local currency.

With the Ulster Bank travel money service, you get the benefits of:

    -  You can pre-order almost any currency

    -  Delivery to a branch of your choice

    -  Payment direct from your account

See our exchange rates
young boy sitting on the dock of the bay
Add your signposting title here… Make sure that you're covered

Remember to take your EHIC card with you if you're travelling in Europe, this will let you get state healthcare at a reduced cost or sometimes for free - you will still need Travel Insurance.

Don't forget, if you have a current account with benefits with us, you could be covered by our travel insurance.

uFirst Membership Services
young lady with Ulster Cashier
NatWest travel money Leftover currency?

When you return from your trip, we will gladly buy back your leftover foreign currency notes and Travellers Cheques, providing the notes are in an acceptable condition. Remember, we don't buy back coins or certain denominations of bank notes and will only purchase currency that we deal in at that time.

View our exchange rates
Set Tab for lightbox