Statement Explained References - Help And Support | Ulster Bank

View a list of common statement references and terms and see what they mean Help with your statements
What's displayed                                                                     What it stands for                                                                  What it means 
AER Annual equivalent rate The AER is used for accounts where you earn interest. It shows what the gross credit interest would be if we paid it to the account every year and you received interest as part of the account balance
ATM Automated Teller Machine  A cash dispenser or cash machine transaction
BAC Automated credit Deposit cash or cheque over the branch counter with your paying in book
BGC Bank Giro Credit
Deposit cash or cheque over the branch counter with your paying in book
BSP Branch single payment                                     Bill or third party payment made within a branch                     
CDM Cash and deposit machine Cash and deposit machines can be used to
process pay-ins, bill payments and withdrawals, as well as cash withdrawals.
'Charge'
 Charge (previously displayed as CHG) fees debited against your account
CHP Payment by CHAPS transfer Electronic transfer for large payments between accounts sent and
received on the same day i.e. mortgage settlement
CHQ Cheque
A document that orders the payment of money from a bank
account to another person or organisation
CUI Centralised Unpaid In (Unpaid Cheque)
Transaction on your account which relates to an unpaid cheque
CWP Cold Weather Payment Deposit into your account by the Government to cover cold weather
payments
D/D Direct Debit A regular payment of a variable amount from your account to a
third party or company
DIV Dividend
An electronic credit to your account from shares held by you
DR
Account Overdrawn or Debit Item

An indicator on your statement to show that your balance is less
than zero
DWP Department for work and pensions
Deposit into your account by the Department for Work and Pensions
EAR Effective annual rate      The EAR is the real cost of an overdraft shown as a yearly rate and takes into account how often we charge interest to the account. It does not include any other charges, such as arrangement fees, which will be shown separately if they apply.
ERTF Exchange rate transaction fee
A transaction related to the use of your debit card at an ATM or
POS outside the United Kingdom
Gross Rate Interest paid on borrowing For interest due on credit balances, Gross Rate means the interest
rate we pay you before tax, if this applies. For interest due
on overdrawn balances, Gross Rate means the interest rate
you pay on borrowing, if this applies
IBP Inter-branch payment
Transfer of money between accounts at different branches
INT Interest
A transaction on your account associated with interest earned or
incurred on your balance
ITL International
Transfer of money from your account to an account outside
the United Kingdom
NDC Non dividend counterfoil
A credit to your account from shares held by you
OTR Online banking transaction
Transaction carried out by using online banking
POC Post office counters
A transaction carried out over a Post Office counter
POS Point of Sale / Debit card transaction
A purchase made with your debit card e.g. within a retailer or online
S/O Standing order
A regular payment of a fixed amount from your account to another
account, a third party or company
SBT Screen based transaction
A transaction processed by the branch on your behalf
STF Standard Transfer A standard international transfer sent to a foreign or currency account
TSU Telephone banking transaction
A transaction carried out using telephone banking
TFR Transfer
Transfer of money between accounts
TLR Teller transaction
A transaction carried out using branch banking
Make the switch to online statements Go paperless with online statements
Login to online banking
Set Tab for lightbox