Dispute transaction 11

If you have a transaction that has not yet left your account (e.g. you have signed up for a free trial) please do not complete this form as we will be unable to assist you. Please contact the retailer in the first instance.

How does the Retailer / Merchant name appear on your statement? * Please type exactly as it appears on your statement, otherwise your claim might be rejected. Exclude these special characters: % ; < = > ^ | £

Please enter the retailer's name

Transaction date *

Please enter valid date

How much is the transaction? * We'll need the exact amount shown on your statement.

Please enter the transaction amount

Please let us know more about this instalment or payment plan