Dispute transaction 64

How does the Retailer / Merchant name appear on your statement? * Please type exactly as it appears on your statement, otherwise your claim might be rejected. Exclude these special characters: % ; < = > ^ | £

Please enter the Retailer Name

Transaction details

What date does the transaction appear on your statement? * This might be different from the date you made the purchase. We’ll need the date exactly as it appears on your statement or your claim might be rejected.

Please enter a valid date

What was the transaction amount? * We'll need the exact amount shown on your statement (please include pounds & pence e.g. £99.99 ).

Please enter a valid amount

What was your disputed amount? * The amount you are making a claim for

Please enter a valid amount

When did you receive the service? *

Please enter the details

How was the service advertised?

For example, repairs, an installation, legal services, digital goods, a timeshare or holiday.

If you are only disputing ‘some of’ the transaction amount please also explain why here.

How did the service that you received differ from what was advertised?

Please describe what happened.

Has an independent expert identified the service as 'not as described' *

Choose an option

Yes

Please keep the evidence safe, we may need it to support your claim.

We may need this at a later date to support your claim.

- Remove entry

+ Add another transaction

What contact have you had with the retailer to try and resolve things?