Here’s what happened
By submitting this form, you confirm that all of the information is accurate, and true to the best of your knowledge.
You accept that disputed transactions are not guaranteed to be successful, and that further information and documentation may be required from you. Failure to provide this information may limit our ability to help.
We reserve the right to reverse any upfront refunds that we may give you while our investigation is ongoing.
We'll send you confirmation within 5 business days to the email address that you gave us. If you don't receive an email, please check your junk folder.
Once we have everything, It takes up to 10 working days for us investigate disputed transactions – depending on your dispute type.
We’ll be in touch as soon as we have an update for you.