Debit card on coffee table

Visa debit cards

Features, benefits and emergency contact numbers

Useful information

Emergency contact numbers

Lost/stolen cards

Call us on 0370 600 0459

 

Calls cost up to 10p per minute plus up to 16p connection charge from BT lines. Calls from other networks may vary. Calls may be recorded.

Emergency Cash

Call us on 0370 600 0459

 

If your card is lost or stolen, we will automatically cancel your card and let you withdraw cash from our ATMs as soon as you notify us. Find out more

Calls cost up to 10p per minute plus up to 16p connection charge from BT lines. Calls from other networks may vary.Calls may be recorded.

Help when abroad

Call us on 0044 131 339 7609

 

If your card is stopped abroad or you suspect fraud or unusual activity. Calls cost up to 10p per minute plus up to 16p connection charge from BT lines. Calls from other networks may vary.


Calls may be recorded.

More on using your card abroad.

Features and benefits

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Going on holiday, or taking a business trip? Your Ulster Bank Visa Debit card can be a safe and convenient payment method to make transactions abroad.

Ulster Bank Visa Debit cards are accepted at 30 million retail outlets and 1 million ATMs worldwide.

To use your debit card, just look for the Visa logo in retailers or on cash machines next time you are abroad, and then use your card as normal.

Find out more about using your debit card abroad.

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If you pay for goods/services and they fail to arrive or are damaged, we can help recover the payment. This includes purchases from companies that have gone into administration and online purchases where the goods have not been received.

You should contact the retailer first to try and resolve the problem. If this is unsuccessful then please contact us on 0845 3660391.

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Ulster Bank Secure, provided in association with Verified by Visa, protects your card against unauthorised use when you shop online.

 

How does it work?

It's simple. You begin by registering your password. When you shop at participating merchants, you are prompted to enter random characters from your password to verify you as the genuine cardholder.

 

How do I register?

It’s free to register. You can register at ulsterbanksecure.com, otherwise you may be asked to register whilst completing a purchase. If you don’t register, your transaction may be declined as part of our anti-fraud policy.

Available card types

There are three types of cards – serviceCARD, debitCARDs and cashCARDs.

debitCARDs

 

Pay for goods and services at home, abroad and withdraw cash worldwide.

Get cashback from a range of retailers.

With debitCARDs, every transaction is checked for available funds. However, this means that the card can’t be used at merchants who are unable to connect to the Bank's systems. Most merchants can connect, examples of those who can’t include unattended petrol pumps and some card terminals on planes and trains.

ServiceCARDs

 

Pay for goods and services at home, abroad and withdraw cash worldwide.

Get cashback from a range of retailers.

Pay using Contactless wherever you see the Contactless symbol.

ServiceCARDs have all the functionality of debitCARDs, but can also be used at merchants who are unable to connect to the Bank's systems. ServiceCARDs check every transaction for available funds, but if they can’t connect, the payment should still go through.

CashCARDs

 

Available with savings accounts only.

Withdraw cash from ATMs at home and abroad.

 

Guide to cashCARDs
Image of cashCARD

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Common questions

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