You can now quickly and easily find your local banking services in one place to help you with banking face-to-face should you need to.
With branch banking you'll be able to deposit cash, make payments and transfers, use our ATM's, cash deposit machines, Coin In Machines, chat to a digital expert and more.
Can't get to a branch? Book a Video Banking or telephone banking appointment.
Learn about what you can do in your local branch here.
Video banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills.
They visit specific locations for up to 6 days a week throughout the year (except Christmas Day and Bank Holidays)
If you have a disability, are elderly or find it difficult to use our services, talk with our team and they’ll be happy to make reasonable adjustments to suit your needs and demonstrate how we can help.
The safety & wellbeing of our customers & colleagues is our priority and in line with UK Government guidance we have taken the difficult decision to pause our mobile fleet service. We carefully review the latest guidance alongside our own health and safety standard and procedure. We plan to resume our Mobile Bank routes where there are no local travel restrictions in place on a phased basis.
Due to the current pandemic our Mobile Branches are not operating. If you need to carry out a specific transaction that cannot be done through the mobile app or Anytime Banking then you can find your nearest branch here.
Download our Ulster Bank timetable
Please be aware that your payments/transactions will not show on your account immediately. They will be processed overnight and show on your statement with the date the transaction was completed.
Your payments/transactions may take longer to reach your account, or the beneficiary, if the vehicle is delayed due to circumstances beyond our control, for instance by bad weather or road congestion.
To ensure we are able to fulfil our timetable in all of the communities we visit, we are unable to operate this service beyond the times stated in our published timetable.
Our mobile branch teams are limited to the amount of cash they can carry and therefore there maybe occasions when we are unable to complete larger cash transactions.
We thank you for your understanding. Please speak to a member of the mobile branch team if you need further details.
Cashing cheques
Deposits
* Subject to sufficient funds being available.
** This will be 1 day later when there is a bank holiday.
Cashing cheques
Deposits
** This will be 1 day later when there is a bank holiday.
Cash exchanges
Unfortunately, we're unable to process some transactions within our mobile branch service.
The following services can be completed on your Ulster Bank mobile app, Anytime Banking or in branch:
Mobile branches available in selected areas.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Anytime Banking available to customers aged 11+ with a Ulster Bank account.
Our professionally qualified Community Bankers will come to you. Meeting you where it's most convenient – whether that's in the library, your place of work, clubs, leisure centres or even your home.
Our Community Bankers help you understand how to manage your finances through our financial health checks. Their role is also to help you understand our many ways to bank and to deliver important local events on fraud, scams and online security to help you keep your money safe.
Due to the current pandemic our Community Bankers are offering their services over Video Banking. You can learn more about Video Banking and book an appointment here.
Video banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
Areas covered: Co Antrim and East Co Derry / Londonderry, Coleraine, Portrush, Draperstown, Randalstown, Ballyclare
Community Banker: Siobhan Lowe, 07585995120
Areas covered: East Co Tyrone and Co Armagh, Cookstown, Stewartstown, Aughnacloy, Portadown
Community Banker: Keith Jackson, 07824560782
Areas covered: Co Down, Newtownards, Kircubbin, Killyleagh, Rathfriland, Newcastle
Community Banker: Richard Gill, 07901518863
Areas covered: West of Co Derry, Co. Fermanagh and West Co Tyrone, Waterside,Dungiven, Castlederg, Enniskillen, Irvinestown
Community Banker: Stephanie Roberts, 07823534332
