Our primary focus is to protect our colleagues and customers through social distancing, and we are closely following government guidelines.
Our branches in Northern Ireland are currently operating reduced opening hours.
We constantly review the latest government guidelines and may change our opening hours at short notice, so please use our branch locator to view the latest information for your local branch.
Please don’t visit your branch unless you really need to. Most of your day to day banking can be done from the safety of your home, using our online services or in our mobile app. You can find out about our other ways to bank here.
If you really need to visit a branch, we expect you to practise social distancing and wear a face covering unless exempt to help stay safe and well in line with government guidance. We may manage entry to our branches to help customers and colleagues maintain a safe distance of 2m.
In line with UK Government guidance we have taken the difficult decision to pause our mobile fleet service in Northern Ireland. Please check our website for full details.
Customers can continue to access their banking services through our other channels including online, mobile, ATMs, Video Banker, telephone banking and Post Office. If you wish to pay in cheques and have a pre printed paying in slip then you can post the cheques together with the completed credit to:
PO Box 21
41 The Drapery
Our phone lines are exceptionally busy, please only call if you need urgent help.
Visit our Coronavirus page for additional support and guidance.