Thomas Cook ceased trading on 23rd September 2019 and have now entered liquidation.
As a result we may experience higher than normal call volumes.
If you booked travel with Thomas Cook please follow the guidance below;
· If you’re currently on holiday please go to https://thomascook.caa.co.uk for information on your new return flight.
· If you have booked via a travel agent/3rd party or paid via PayPal- please contact the company for further advice
· If you have booked direct with Thomas Cook and have ATOL protection - please contact 01753 330330 or 0300 3032800 for further advice
· If you have paid by Direct Debit – you can cancel any future payments and a refund will be processed centrally by ATOL for any direct debit payments already made
· If you have no ATOL protection and paid with one of our credit/debit cards – you can register your claim here: