testMaximise your income - look at the different ways of increasing your household income.
testReview the terms of any Payment Protection policies you might have - it could help cover your payments.
testReview the terms of any other protection policies you have - such as life/mortgage protection or critical illness protection.
testReduce your spending - try to cut out things you don't need, shop around for bargains and keep a 'spend diary'. Visit sites like www.energysavingtrust.org.uk for tips on saving energy and www.uswitch.com for competitive phone and internet connection rates. Ask us about online banking, which will help you budget more effectively.
testPlan a budget - this can be tough, but it can really help you to clear your arrears bit by bit. If you know how much money is coming in and going out, you'll know just how much you need to meet your bills.
testUse our Money Matters guide - Our guide provides detailed support, whatever your circumstances.
If you are having difficulty managing your mortgage, loan or credit card, we are here to help. We have introduced a financial assessment that is designed to evaluate your financial situation and give you a helping hand when you need it most.
Specially trained staff will carry out a financial review. They review your current financial situation and take you through the repayment options available, helping you to work out the best way to manage your debt and meet your repayments. These options include:
testExtending the loan term
testTemporarily moving to interest only payments
testReduced payments on a temporary basis
testPostponement of monthly repayments for a defined period of time
Each of these arrangements may have a impact on the total cost of credit on your mortgage.