Manage your loan
How can we help?
Make an overpayment
You can make overpayments to your loan at any time and this could shorten your loan term. We recommend that you contact us to discuss the impact of the extra payment.
Change your loan details
To change your personal details, the date your loan repayment is paid or the bank account that your loan is paid from, please get in touch and we will be able to help.
Borrow more from us
If you are thinking of borrowing more from us, we will ask if you want to keep or close your existing loan during the application process. We have borrowing options that could suit your needs.
Can I make an extra payment towards my loan?
You can make overpayments at any time and this could shorten your loan term.
When making an overpayment to your loan you will be required to pay additional interest as follows:
- 58 days interest if the contractual loan term is more than 12 months
- 28 days interest if the contractual loan term is 12 months or less
- The remaining number of days interest if there are less than 58 days (or 28 days) left in the loan term
- Interest is charged on the amount by which your outstanding balance is reduced.
We recommend you visit your local branch if you would like to discuss the impact of the overpayment before you make it.
If you bank online: You can set up a new payee to make additional payments into your loan. You may be asked to use your card-reader when setting up a new payee. You can order your card-reader from within your online banking service.
Help to manage your money
We know that staying on track with your finances, so that you can plan for your future, can be tricky. We're here to help you to stay in control. Use our MoneySense page for hints and tips that might help.