Financial crime is becoming more common and sophisticated. As your bank, ensuring your money is kept safe and secure is at the heart of everything we do. We are constantly working on better ways to combat fraud, from installing the latest technology to notifying you when we feel something isn’t right.
New regulation being introduced across all UK banks, between now and March 2021, is designed to improve your security and reduce fraud and scams. It’s called Payment Services Directive 2 (PSD2) but you may have heard it referred to as Strong Customer Authentication (SCA).
Put simply it means you’ll be asked to prove it’s really you more often when:
· Using Anytime Banking.
· Buying something online with your card.
· Making contactless payments.