A message will be sent as confirmation whenever you:
- Create or amend a payee – either a United Kingdom individual or company
- Create or amend a standing order
- Update your address or telephone details
- Are issued with a new debit/credit card or Personal Identification Number (PIN).
If you’ve provided us with a valid United Kingdom mobile number, you will automatically receive these alerts. If you haven’t, just update your mobile number through your Anytime Internet Banking, over the phone, or in your local branch.
Update your mobile number on Anytime Internet Banking now
These alerts provide increased security and peace of mind because you’ll know if something unexpected happens. If you receive an alert about an update you haven't made, contact us immediately by calling 0345 366 6558.