- All you need is a device that has a camera or webcam – this can be a mobile phone, tablet or laptop / PC with a webcam and connection to Wi-Fi or 3G/4G data.
- Video Banking appointments are provided through Zoom and are free if Wi-Fi is used, but will be chargeable if your mobile data is used (your standard data charges to your data provider will apply)
- Once you’ve booked an appointment you will receive emails and texts from us to guide you through how to join your Video Banking appointment
- Follow the link in the confirmation email to download our Video Banking App.
- At your appointment time simply open the app or follow the link in your confirmation email.
Great! Looks like you're all set and ready to go.