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Thinking of switching to us?

Moving your account to us is easy, simply tell us that you want to switch when completing your application. Our dedicated switching team will do all the hard work for you. We'll:

  • Transfer your salary to your new account
  • Set up your payments (standing orders, Direct Debits and bill payments)
  • Transfer any credit balance from your old account

And we'll do it all within seven working days.

Current Account Switch Guarantee logo
Find out more about moving to us
Thinking of switching to us?

Moving your account to us is easy, simply tell us that you want to switch when completing your application. Our dedicated switching team will do all the hard work for you. We'll:

  • Transfer your salary to your new account
  • Set up your payments (standing orders, Direct Debits and bill payments)
  • Transfer any credit balance from your old account

And we'll do it all within seven working days.

Current Account Switch Guarantee logo
Find out more about moving to us
Additional features What else can you expect?
Emergency Cash service

If your debit card is lost or stolen we will cancel your card and let you withdraw cash from our ATMs (limits apply).

More on Emergency Cash

Avoid unnecessary charges

Text Alerts are a simple way to keep you up to date with your accounts. They can help you manage your money and avoid or minimise overdraft fees.

More on Text Alerts

Mobile Banking

Our mobile app is simple, clever and easy to use - you can even use it to withdraw cash and make payments to friends and family using just their mobile number.

More on Mobile Banking

Banking to suit you

We have a local call centre, internet banking and web chat services. Plus, we have the largest branch network in Northern Ireland with some branches opening on Saturdays.

More on ways to bank

Thinking of switching to us?

Moving your account to us is easy, simply tell us that you want to switch when completing your application. Our dedicated switching team will do all the hard work for you. We'll:

  • Transfer your salary to your new account
  • Set up your payments (standing orders, Direct Debits and bill payments)
  • Transfer any credit balance from your old account

And we'll do it all within seven working days.

Current Account Switch Guarantee logo
Important information

Please save and/or print a copy of the documents below.

 

A guide to our personal accounts (PDF)

A guide to personal accounts fees and interest (PDF)

Personal banking terms and conditions (PDF)

A guide to the lending code (PDF)

Switching your account to us (PDF)

Fee Information Document (PDF)

Important information

Please save and/or print a copy of the documents below.

 

A guide to our personal accounts (PDF)

A guide to personal accounts fees and interest (PDF)

Personal banking terms and conditions (PDF)

A guide to the lending code (PDF)

Switching your account to us (PDF)

Important information

Please save and/or print a copy of the documents below.

 

Your Current Account Terms (PDF)

A guide to personal accounts fees and interest (PDF)

Personal banking terms and conditions (PDF)

A guide to the lending code (PDF)

Switching your account to us (PDF)

ufirstgold user guide (PDF)

Thinking of switching to us?

Moving your account to us is easy, simply tell us that you want to switch when completing your application. Our dedicated switching team will do all the hard work for you. We'll:

  • Transfer your salary to your new account
  • Set up your payments (standing orders, Direct Debits and bill payments)
  • Transfer any credit balance from your old account

And we'll do it all within seven working days.

Current Account Switch Guarantee logo

Important guidance on your travel insurance

You should refer to the policy terms and conditions for details of the cover provided.  We know you will want to understand how that applies to the Covid-19 pandemic and this is summarised below for some of the main queries we receive.

Your Travel insurance will provide cover for cancelling a trip if:

  • you have Covid-19, or
  • you are quarantined before your trip starts

As long as you weren’t aware of this reason to cancel when you booked the trip or your cover started, whichever is later. 

You will also be covered for cancelling a trip if:

  • the Foreign & Commonwealth Office (FCO) is advising against travel due to Covid-19, as long as this advice wasn’t in place when you booked the trip or your cover started, whichever is later.

When there is no FCO advice against travel, you will be covered whilst on a trip for emergency medical expenses including reasonable additional travel costs and for cutting short a trip due to Covid-19.

Travel insurance relating to Coronavirus (COVID-19) and any other pandemic

You should refer to the Travel Insurance Terms (including the endorsement) as this will affect your cover. 

We have outlined what your travel insurance will and will not include cover for below.

For more information about travel insurance during COVID-19, you can refer to our FAQs

 

Your travel insurance will include cover for:

Your travel insurance will include cover for:

  • Illness: cancelling a trip due to serious illness (including COVID-19 or another pandemic)

  • Emergency medical & related costs: emergency medical treatment while on a trip or for cutting short a trip due to illness (including COVID-19 or another pandemic), provided you were not suffering from the illness when you booked the trip and you were fit to travel when your trip started

  • FCDO advice: cutting short a trip if the Foreign, Commonwealth & Development Office (FCDO) is advising against travel to your destination, providing the advice came into force after you started your trip

Your travel insurance will not include cover for:

If you need to cancel your trip before it starts you will not be covered for any of the following reasons:

 

  • Quarantine: having to quarantine or self-isolate, including as a result of Government or local authority action due to COVID-19 or another pandemic

  • FCDO advice: following FCDO advice related to COVID-19 or another pandemic

  • Catastrophe cover: you being unable to use your pre-booked and pre-paid accommodation because the accommodation or immediate surrounding area has been affected by COVID-19 or another pandemic

Travel insurance relating to Coronavirus (COVID-19) and any other pandemic

You should refer to the Travel Insurance Terms (including the endorsement) for details of the cover provided.

We have outlined what your travel insurance will and will not include cover for below.

If you need further information about travel insurance during coronavirus, you can refer to our FAQs.

Your travel insurance will include cover for:
  • Illness: cancelling a trip due to serious illness (including COVID-19 or another pandemic)
  • Emergency medical & related costs: emergency medical treatment while on a trip or for cutting short a trip due to illness (including COVID-19 or another pandemic), provided you were not suffering from the illness when you booked the trip and you were fit to travel when your trip started
  • FCDO advice: cutting short a trip if the Foreign, Commonwealth & Development Office (FCDO) is advising against travel to your destination, providing the advice came into force after you started your trip

Your travel insurance will not include cover for:
  • Quarantine: having to quarantine or self-isolate, including as a result of Government or local authority action due to COVID-19 or another pandemic
  • FCDO advice: following FCDO advice related to COVID-19 or another pandemic
  • Catastrophe cover: you being unable to use your pre-booked and pre-paid accommodation because the accommodation or immediate surrounding area has been affected by COVID-19 or another pandemic
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