Customer information | Ulster Bank

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Customer information

Help and support

Coronavirus update

Coronavirus support

The latest guidance and support for businesses affected by coronavirus can be found on our dedicated hub.

Visit the coronavirus hub

Bounce Back Loans

Visit the Bounce Back Loans FAQs page if you have questions about your application, and to find more information about the scheme.

Visit the Bounce Back Loans FAQs page

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

Keep your business safe

Our service status

See when we'll be upgrading our services and check if any of our services are experiencing issues.


Service working normally.

Add your signposting title here… Planned upgrades

In order to keep our systems up to date and add improvements we sometimes need to carry out essential maintenance.

So we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will provide an update and give you the specific times and services affected. 

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