Bankline - Ways To Bank | Ulster Bank

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Bankline

Take control of your finances

To register for Bankline

To discuss a new Bankline system please contact Digital Applications on 0345 030 3109.

0345 030 3109
Text Relay

18001 0345 030 3109
Mon- Fri, 9am – 5pm (excluding public holidays)

Calls may be recorded.

Add your signposting title here…
Bankline Help & Support
Bankline Brochure
Everyday banking and more online Designed to meet all your business needs

We understand the demands of running a business in today’s environment and the key role effective cash management plays.

To help you, Bankline offers you a comprehensive online cash management channel, giving you control over all aspects of your business cashflow.

Bankline features

View up to 999 domestic and international accounts (includes deposit and loan accounts)Term deposit accounts are not available on Bankline

View up to 15 months historical balance and transaction information online 

Increase security on all payment activity through "Dual Authorisation" feature 

Set up payroll or supplier payments at home and abroad

Import payment files or key payments directly into Bankline 

An online audit trail on all user payment activity 

Create and store beneficiary templates and "bulk lists" for regular payments for future re-use 

Export balance and transaction information (CSV format) for reconciliation activities

Smartcard and readers provide additional security to payment approvals

Monitor and book international foreign exchange rates online via our UB Trade

A local administrator function to tailor users' access rights

A dedicated Bankline Support team

External account reporting lets you view accounts held with other banks within your Bankline profile


business womanl on landline phone
Add your signposting title here… Customer support

When you need some help with Bankline, you have choices:

  • A help text tool, within the Bankline service

  • A dedicated Bankline Support team
Call the Bankline team today

If you have a Bankline query, please contact the dedicated Bankline Customer Support team.

Call 0345 300 2942, option 2

Overseas users call, 0044 131 278 0057

Lines are open Monday - Friday 8am - 6pm (excluding Bank holidays).  

Calls may be recorded. Call charges

Useful information
Bankline Terms and Conditions
Bankline Charging
Statement Download

This service is for businesses with high volumes of transactions, looking to automate their bank reconciliation.  

It is a tailored service, providing customised automated transaction files based on customer requirements, for example a list of your cheques for the month.

The file will also contain additional transcode detail to help reconciliation which is unavailable via our standard account export feature within Bankline.  

There is no set up fee, only a file charge.Standard fee is £20 per file


If you'd like to find out more or set up this service, contact your business team.

Contact your business team for more information

Bankline Statement Download is an optional service on Bankline.

To find out more or set this service up, please call your Relationship Manager or Business Team.


Tel 0345 366 5592 or 0044 2890 538459, if calling from abroad


Lines are open 8.30am - 5pm  Monday to Friday - note calls may be recorded.  Call charges

girl looking at screen with books and pen in hand
External Account Reporting

External account reporting lets you view accounts held with other banks within your Bankline profile. This gives you greater control over your cash management. Plus the convenience of being able to view and export account information for all your accounts along with your accounts held with us.

Accordion

Icon expand How external account reporting works

The external account holding bank will send SWIFT MT940 and MT942 messages to us containing balance and transaction information for the accounts authorised for reporting.

•           SWIFT MT940 messages provide end of day balance and transaction details for a specific account.

•           SWIFT MT942 messages provide details of interim transactions for a specific account.

The account holding bank will send these messages to us so you can view any transactions applied to your account since the last MT940 or MT942 issued. It's important that you check with your relationship manager at the external bank that they are able to generate MT942 messages.

 

Accordion

Icon expand Next steps?

Contact your relationship manager to discuss the External Account Reporting Service.

We'll include external accounts you add to your Bankline profile in your account tally. We'll adjust your monthly fee based on the number of accounts within the tariff banding. If you have a bespoke tariff, your relationship manager will be able to advise you.

If you wish to go ahead, your relationship manager will gather some basic information and arrange for a member of the team to get in touch.

 

girl looking at screen with books and pen in hand
Add your signposting title here… Common questions

  • How many administrators should I set up?

    How many administrators should I set up?

    We suggest that you have more than one administrator set up to look after administrative activity.
     
    If you are using Dual Administration, set up no less than three administrators.

  • Is there a limit on the number of users?

    Is there a limit on the number of users?

    There is no limit to the number of users that can be added to a Bankline profile.

    This can be done by selecting:

    >Administration>Manage Users>Create a User

     

  • Can I register all my businesses together under one registration?

    Can I register all my businesses together under one registration?


    Bankline can facilitate this with the appropriate customer authorisation.

    NB Separate registrations are required for accounts held in NI & ROI
     

Bankline next steps Get started online

Call the Bankline

To discuss a new Bankline system please contact Digital Applications on 0345 030 3109.

0345 030 3109
Text Relay

18001 0345 030 3109
Mon- Fri, 9am – 5pm (excluding public holidays)

Calls may be recorded.

Call the Bankline Helpdesk

If you have a Bankline query, please contact the dedicated Bankline Customer Support team.

Call 0345 300 2942, option 2

Overseas users call, 0044 131 278 0057

Lines are open Monday - Friday 8am - 6pm (excluding Bank holidays).  

Calls may be recorded. Call charges

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