Bankline is available to Ulster Bank business current account customers. Fees may apply.
Help and support
Get in touch with us and access a range of help and support materials.
Getting to know Bankline
Not a Bankline customer? Find out if Bankline can help your business.
Bankline security
Everything you need to stay safe and secure online.
You can find the latest guidance and support for your business on our dedicated coronavirus support hub.
Visit the government scheme page for information about the Coronavirus Business Interruption Loan Scheme (CBILS), including eligibility and how to apply.
Help and support
Getting started
New to Bankline? The guide below will take you through the steps you need to set up your profile and get started:
Getting started: administrator's guide (PDF, 1,114KB)
Exporting
For detailed guidance on exporting payments:
Exporting guide CSV format (PDF, 429KB)
Importing
For detailed guidance on importing payment files:
Importing guide CSV format (PDF, 789KB)
Importing guide XML (PDF, 734KB)
Other guides, including Open Banking
Open Banking and Third Party Provider (TPP) services guide (PDF, 2,178KB)
Bankline customers
Call the Bankline helpdesk on:
0345 300 2942
+44 131 278 0057 (outside the UK)
18001 0345 300 2942 Text Relay UK
8am to 6pm, Monday to Friday. Calls may be recorded.
Apply for Bankline
To find out more or to apply for Bankline, call our team on:
0345 030 3109
18001 0345 030 3109 Relay UK
9am to 5pm, Monday to Friday. Calls may be recorded.