Our dedicated team can assist you on a wide range of regular banking activities.
Some of these services include:
- General balance, account and transaction enquiries
- Anytime registration support
- Cash & coin orders for collection at your nearest branch
- Cancellation of standing orders and direct debits
- Certificate of interest / certificate of balance requests
- Stop cheques
- Cheque & credit books orders
- Replacement cards or PIN orders
Voice ID
Voice ID is a new security feature for Telephone Banking customers. It authenticates you using your voice, so you don’t have to use your password.
Getting started is simple – you just need to be registered for Telephone Banking and Anytime Internet Banking.
Voice ID is available to Telephone Banking customers aged 18 and over.
Find out more about Voice ID
Call our team today:
- 0345 366 5592 (UK)
Relay UK: 18001 0345 366 5592
or if calling from abroad 0044 2890 538459
- Lines are open 8.30 am - 5.30 pm Monday to Friday - Please note calls may be recorded
Calls may be recorded for training and monitoring purposes. Call charges